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Luke Lien

Overview Reviews (423)

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Luke Lien

Luke Lien | Page 8

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9

423 Reviews

Overview Reviews (423)

4.9

423 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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423 Reviews of Luke Lien

December 17, 2022

Dealership Rating

Employee Rating

So caring and helpful. Really care that your purchase meets your needs. Pia, Alex, and Rick went above and beyond to ensure I had the right vehicle. And Lucas in service wa Really care that your purchase meets your needs. Pia, Alex, and Rick went above and beyond to ensure I had the right vehicle. And Lucas in service was so thorough with communications. I would tell anyone -- this dealership really goes above and beyond to make you happy. More

by terrykalata

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rick Johnson, Alex Koumarn, Matt Kritzeck , Pia Vang

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Dec 19, 2022 -

White Bear Acura Subaru responded

We're glad Pia and the rest of our team all provided a good experience for you! Thank you for your business and congratulations on your new ride!

December 15, 2022

Dealership Rating

Employee Rating

Dee is always great. Thorough and precise with the work he does. Would definitely recommend the dealership for services. Thorough and precise with the work he does. Would definitely recommend the dealership for services. More

by Kevin Vue

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Matt Jensen , Donovan Brummond, Jake Buckles, Jesse Wood

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Dec 16, 2022 -

White Bear Acura Subaru responded

We're glad Dee provided a good experience for you! Thank you for your continued support!

December 15, 2022

Dealership Rating

Employee Rating

Always a great experience here at acura in White Bear Lake! Thank you for your service! Lake! Thank you for your service! More

by lbbystrom

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Nicole Love, Jesse Wood

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Dec 16, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your continued support!

December 12, 2022

Dealership Rating

Employee Rating

Nice staff, prompt service, reasonable wait area. Average for the Saint Paul dealer ships. Pm Average for the Saint Paul dealer ships. Pm More

by petematson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Nicole Love, Jesse Wood

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Dec 12, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you. We strive to be above a average, so if there's anything else we can do for you, please let us know. Thank you for your business!

December 11, 2022

Dealership Rating

Employee Rating

This is the second Subaru we’ve bought from this dealership. Very professional and friendly! I didn’t rate the Finance Dept because we didn’t finance either Outback dealership. Very professional and friendly! I didn’t rate the Finance Dept because we didn’t finance either Outback More

by scaryann52

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Seth Vander Loop, Matt Jensen

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Dec 12, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business and congratulations on your new ride!

December 10, 2022

Dealership Rating

Employee Rating

My sales person was very helpful. The finance manager was quick and thorough. The service department (used car)... excellent! The finance manager was quick and thorough. The service department (used car)... excellent! More

by TimVS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Kritzeck, Julius Bwabye

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Dec 12, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 02, 2022

Dealership Rating

Employee Rating

I like I usually can get in and serviced in around an hour. I also like the new look under the hood with the mechanic on my phone. hour. I also like the new look under the hood with the mechanic on my phone. More

by PRCERES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 05, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

November 26, 2022

Dealership Rating

Employee Rating

My whole family has dealt with this dealer and other Luther dealers, they are awesome!! Luther dealers, they are awesome!! More

by solovedbug

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jake Buckles

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Nov 28, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thanks to you and your family for your continued support!

November 04, 2022

Dealership Rating

Employee Rating

Great customer service I will be coming back in the future. Thanks for the update future. Thanks for the update More

by FH0859183

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Nicole Love, Jesse Wood

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Nov 05, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

October 30, 2022

Dealership Rating

Employee Rating

I was provided excellent prompt and thorough service today! He was knowledgeable, kind, and courteous! I will be back! today! He was knowledgeable, kind, and courteous! I will be back! More

by pamrgable

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 31, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience! Thank you for your business!