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Luke Lien

Overview Reviews (426)

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Luke Lien

Luke Lien | Page 7

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9

426 Reviews

Overview Reviews (426)

4.9

426 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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426 Reviews of Luke Lien

February 12, 2023

Dealership Rating

Employee Rating

Extremely helpful. I wouldn't take my Subaru to any where else except in an extreme emergency out of state! I wouldn't take my Subaru to any where else except in an extreme emergency out of state! More

by B.Parent45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Matt Jensen , Nena Downey, Jesse Wood

Feb 13, 2023 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

February 03, 2023

Dealership Rating

Employee Rating

I have bought 3 Subarus from this dealer and have had them serviced here for over 20 years. I have always found everyone courteous and efficient and fair. them serviced here for over 20 years. I have always found everyone courteous and efficient and fair. More

by PASETHRE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols

Feb 13, 2023 -

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support throughout the years!

January 31, 2023

Dealership Rating

Employee Rating

Always take care of myself and my daughter. No job too small. Love the service and advice. No job too small. Love the service and advice. More

by LISANAN67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jake Buckles

Jan 31, 2023 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

January 20, 2023

Dealership Rating

Employee Rating

Great and prompt service. Comfortable surroundings while waiting. Makes the process of getting car worked on easy. Comfortable surroundings while waiting. Makes the process of getting car worked on easy. More

by DONMCCOY48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dee Dhanraj , Nena Downey

Jan 21, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that you were comfortable in our facilities! Thank you for your business!

January 17, 2023

Dealership Rating

Employee Rating

Excellent service. Good explanations while working. It a new problem is discovered, a technician comes and explains it. Then customer can decide if it should be done th Good explanations while working. It a new problem is discovered, a technician comes and explains it. Then customer can decide if it should be done the same day More

by Mary Ann Newman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dee Dhanraj, Matt Jensen , Jesse Wood

Jan 17, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

January 13, 2023

Dealership Rating

Employee Rating

Swapped my winter tires and changed my oil before I finished my coffee. Thank you! finished my coffee. Thank you! More

by Nick TSX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donovan Brummond, Jake Buckles

Jan 16, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to get you back on the road in a timely manner! Thank you for your business!

January 10, 2023

Dealership Rating

Employee Rating

Excellent service, they did what they said in the time they quoted. I waited in a very comfortable lounge until they were complete. they quoted. I waited in a very comfortable lounge until they were complete. More

by RAMBERGHOME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 13, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 27, 2022

Dealership Rating

Employee Rating

Very helpful service department and very comfortable waiting room accommodations. My experience was quite positive. waiting room accommodations. My experience was quite positive. More

by PETTITGANG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Nicole Love, Jesse Wood

Dec 28, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 26, 2022

Dealership Rating

Employee Rating

Very happy with the timely service! Jake is always reliable and pleasant, providing detailed explanations. The waiting area is cosy. Jake is always reliable and pleasant, providing detailed explanations. The waiting area is cosy. More

by TIANJUN_LI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols , Jake Buckles

Dec 27, 2022 -

White Bear Acura Subaru responded

We're glad Jake provided a good experience for you and that he explained everything thoroughly! Thank you for your business!

December 22, 2022

Dealership Rating

Employee Rating

Excellent service. Service representative kept me informed every step of the way. I would highly recommend to a friend. Service representative kept me informed every step of the way. I would highly recommend to a friend. More

by JMcGraw1966

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 23, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they kept you informed throughout the process! Thank you for your business!