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Luke Lien

Overview Reviews (423)

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Luke Lien

Luke Lien | Page 7

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9

423 Reviews

Overview Reviews (423)

4.9

423 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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423 Reviews of Luke Lien

January 20, 2023

Dealership Rating

Employee Rating

Great and prompt service. Comfortable surroundings while waiting. Makes the process of getting car worked on easy. Comfortable surroundings while waiting. Makes the process of getting car worked on easy. More

by DONMCCOY48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dee Dhanraj , Nena Downey

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Jan 21, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that you were comfortable in our facilities! Thank you for your business!

January 17, 2023

Dealership Rating

Employee Rating

Excellent service. Good explanations while working. It a new problem is discovered, a technician comes and explains it. Then customer can decide if it should be done th Good explanations while working. It a new problem is discovered, a technician comes and explains it. Then customer can decide if it should be done the same day More

by Mary Ann Newman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dee Dhanraj, Matt Jensen , Jesse Wood

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Jan 17, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

January 13, 2023

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Employee Rating

Swapped my winter tires and changed my oil before I finished my coffee. Thank you! finished my coffee. Thank you! More

by Nick TSX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donovan Brummond, Jake Buckles

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Jan 16, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to get you back on the road in a timely manner! Thank you for your business!

January 10, 2023

Dealership Rating

Employee Rating

Excellent service, they did what they said in the time they quoted. I waited in a very comfortable lounge until they were complete. they quoted. I waited in a very comfortable lounge until they were complete. More

by RAMBERGHOME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 27, 2022

Dealership Rating

Employee Rating

Very helpful service department and very comfortable waiting room accommodations. My experience was quite positive. waiting room accommodations. My experience was quite positive. More

by PETTITGANG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Nicole Love, Jesse Wood

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Dec 28, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 26, 2022

Dealership Rating

Employee Rating

Very happy with the timely service! Jake is always reliable and pleasant, providing detailed explanations. The waiting area is cosy. Jake is always reliable and pleasant, providing detailed explanations. The waiting area is cosy. More

by TIANJUN_LI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols , Jake Buckles

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Dec 27, 2022 -

White Bear Acura Subaru responded

We're glad Jake provided a good experience for you and that he explained everything thoroughly! Thank you for your business!

December 22, 2022

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Employee Rating

Excellent service. Service representative kept me informed every step of the way. I would highly recommend to a friend. Service representative kept me informed every step of the way. I would highly recommend to a friend. More

by JMcGraw1966

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they kept you informed throughout the process! Thank you for your business!

December 21, 2022

Dealership Rating

Employee Rating

The staff at white bear Acura Subaru are very friendly and knowledgeable. I will continue doing business with them and recommend them to others. and knowledgeable. I will continue doing business with them and recommend them to others. More

by tedknudson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayde Przybylski , Alissa Brogan, Nena Downey, Nicole Love, My salesperson was Seth

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Dec 23, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

December 18, 2022

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Employee Rating

Julius Bwabye is an excellent sales person. He made the transaction very easy. The staff are very friendly. Service department was very helpful Just want to thank everyone for doing a great He made the transaction very easy. The staff are very friendly. Service department was very helpful Just want to thank everyone for doing a great job.. More

by bobnmaryl

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Peter Yang, Matt Kritzeck, Julius Bwabye

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Dec 19, 2022 -

White Bear Acura Subaru responded

We're glad Julius and the rest of our team provided a good experience for you! Thank you for your business and congratulations on your new ride!

December 18, 2022

Dealership Rating

Employee Rating

Always enjoy the atmosphere at Wt Bear Subaru. Everyone is so accommodating. Brad Knutson runs a good Agency! Everyone is so accommodating. Brad Knutson runs a good Agency! More

by JOEYSCHERMAN7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Nicole Love, Jesse Wood

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Dec 19, 2022 -

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!