Luke Lien
Luke Lien at White Bear Acura Subaru

Luke Lien | Page 6

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9
431 Reviews
4.9

431 Reviews

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431 Reviews of Luke Lien

June 13, 2023

Dealership Rating
Employee Rating

Great! Thorough! I'm done competing this survey Service was satisfactory. Enough! What is the purpose of the constant pursuit of a response More

by CATRICH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Jesse Wood

June 13, 2023

Dealership Rating
Employee Rating

It’s very easy to make an appointment online. Jake is always friendly and responsive when I arrive. He keeps me updated throughout my service appointment, and makes sure I’m aware of where things More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Buckles

Jun 16, 2023

White Bear Acura Subaru responded

We're glad Jake provided a good experience for you! Thank you for your business!

May 17, 2023

Dealership Rating
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I purchased my Forester in 2019 and have been getting my car serviced here ever since. Friendly service and great mechanics! More

by ctm31t
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Nena Downey

May 19, 2023

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

May 15, 2023

Dealership Rating
Employee Rating

Work was done well and promptly, although a bit costlier than I thought it might be. More

by DAVENJANE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Jesse Wood

May 16, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Although we price competitively, we appreciate the feedback on price as we're always looking for ways to improve. Thank you for your business!

April 28, 2023

Dealership Rating
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Very supportive, did not push services or parts I did not need. I trust Lucas. More

by Cindy Steel
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2023

White Bear Acura Subaru responded

We're glad Luke provided a good experience for you and that you didn't feel pressured! Thank you for your business!

May 02, 2023

Cindy Steel responded

I am newly widowed and have experienced pressure from some companies.

April 28, 2023

Dealership Rating
Employee Rating

Every time I had to visit Acura they are always polite and compassionate love them More

by bethina_perry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lee Her

May 02, 2023

White Bear Acura Subaru responded

We're glad has always provided a good experience for you! Thank you for your business!

April 28, 2023

Dealership Rating
Employee Rating

I’ve been going there for 20 years. Great service and fair pricing on service. More

by Ddaniels7191
Recommend Dealer
Yes
May 02, 2023

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

April 20, 2023

Dealership Rating
Employee Rating

We appreciate the fact that the team is very efficient, everything they do is done right and done quickly. It is well worth the time and money to have our Subaru taken care of properly. More

by miloandpatti.pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Jesse Wood

Apr 21, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

April 10, 2023

Dealership Rating
Employee Rating

Luke has consistently provided great service over the last few years of my Acura ownership (two vehicles - 2014 RDX and 2011 TL). Highly recommend him to anyone considering Acura service or used vehicles More

by JBMLVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Buckles, Jake Buckles

Apr 11, 2023

White Bear Acura Subaru responded

We're glad Luke has always provided a good experience for you! Thank you for your continued support!

April 10, 2023

Dealership Rating
Employee Rating

Luke has been my Acura advisor for several years. Never disappoints. Always friendly and takes the time to process my service needs with good attention to detail. More

by JBMLVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2023

White Bear Acura Subaru responded

We're glad Luke has always provided a good experience for you! Thank you for your continued support!

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