Luke Lien
Luke Lien at White Bear Acura Subaru

Luke Lien | Page 5

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9
431 Reviews
4.9

431 Reviews

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431 Reviews of Luke Lien

July 26, 2023

Dealership Rating
Employee Rating

What a great experience. I’m always so pleased with the service I get and how accurate the estimated service time is. More

by HOLLIB612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Kritzeck, Lee Her, Daniel Fitzgerald , Alissa Brogan, Nena Downey

Jul 26, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

July 22, 2023

Dealership Rating
Employee Rating

First time in 12 years that a B service was not fully completed. I guess things are done differently in MN. And, it will cost me more to bring it back for the remainder of the services. All of the B14 se More

by flaherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 21, 2023

Dealership Rating
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Very organized and helpful. Quick service, staff was friendly and efficient. Comfortable waiting area with various beverages available. More

by AACR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Jesse Wood

Jul 26, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

July 17, 2023

Dealership Rating
Employee Rating

This is my third purchase through WB Acura. Everyone I have dealt with from sales to finance to service and parts have been top notch. They know what it means to provide excellent service. Kee More

by Lpeltier50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ringsred, Matt Kritzeck, Lee Her , Jake Buckles

Jul 19, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

July 13, 2023

Dealership Rating
Employee Rating

Very kind, prompt, professional people. My only complaint is the prices are really high compared to smaller shops. More

by jessica.jewel.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Jesse Wood

July 10, 2023

Dealership Rating
Employee Rating

I'm extremely impressed with the willingness to help! They have taken care of me from the beginning. I have had a few issues with the used car I bought and they have bent over backwards to insure that I More

by COMMERCIAL.ARTISTS.PAINTING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Saechao , Jake Buckles

Jul 11, 2023

White Bear Acura Subaru responded

We're glad our team has continued to provide a good experience for you after your purchase! Thank you for your continued support!

July 10, 2023

Dealership Rating
Employee Rating

The employees are always courteous, professional, and patient with any questions I ask. I look forward to going there! More

by ChuckUllery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alissa Brogan

Jul 11, 2023

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your business and we look forward to seeing you again!

June 23, 2023

Dealership Rating
Employee Rating

Prompt repairs of my factory recall. Plus great snacks. Really. Just a super experience all around More

by hhanson3
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

June 17, 2023

Dealership Rating
Employee Rating

Service was great. I enjoy the free car wash. The service technicians are always a good source for information about my car! More

by jameslzaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

June 17, 2023

Dealership Rating
Employee Rating

Every time I walk in the door I feel I’m more than just a customer. David R. and Jay S. Are very professional and are willing to listen and understand my concerns. The Acura “S “ Series has been a perfect More

by 4664mnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ringsred , Jay Smith

Jun 17, 2023

White Bear Acura Subaru responded

We're glad David and Jay and the rest of our team have always provided a good experience for you and we hope they have set the bar high! Thank you for your continued support!

Jun 17, 2023

4664mnm responded

Your very welcome, hopefully all your other employee could fill their shoes.

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