Luke Lien
Luke Lien at White Bear Acura Subaru

Luke Lien | Page 5

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9
426 Reviews
4.9

426 Reviews

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426 Reviews of Luke Lien

July 10, 2023

Dealership Rating
Employee Rating

I'm extremely impressed with the willingness to help! They have taken care of me from the beginning. I have had a few issues with the used car I bought and they have bent over backwards to insure that I More

by COMMERCIAL.ARTISTS.PAINTING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Saechao , Jake Buckles

Jul 11, 2023

White Bear Acura Subaru responded

We're glad our team has continued to provide a good experience for you after your purchase! Thank you for your continued support!

July 10, 2023

Dealership Rating
Employee Rating

The employees are always courteous, professional, and patient with any questions I ask. I look forward to going there! More

by ChuckUllery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alissa Brogan

Jul 11, 2023

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your business and we look forward to seeing you again!

June 23, 2023

Dealership Rating
Employee Rating

Prompt repairs of my factory recall. Plus great snacks. Really. Just a super experience all around More

by hhanson3
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

June 17, 2023

Dealership Rating
Employee Rating

Service was great. I enjoy the free car wash. The service technicians are always a good source for information about my car! More

by jameslzaun
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 17, 2023

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

June 17, 2023

Dealership Rating
Employee Rating

Every time I walk in the door I feel I’m more than just a customer. David R. and Jay S. Are very professional and are willing to listen and understand my concerns. The Acura “S “ Series has been a perfect More

by 4664mnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ringsred , Jay Smith

Jun 17, 2023

White Bear Acura Subaru responded

We're glad David and Jay and the rest of our team have always provided a good experience for you and we hope they have set the bar high! Thank you for your continued support!

Jun 17, 2023

4664mnm responded

Your very welcome, hopefully all your other employee could fill their shoes.

June 13, 2023

Dealership Rating
Employee Rating

Great! Thorough! I'm done competing this survey Service was satisfactory. Enough! What is the purpose of the constant pursuit of a response More

by CATRICH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Jesse Wood

June 13, 2023

Dealership Rating
Employee Rating

It’s very easy to make an appointment online. Jake is always friendly and responsive when I arrive. He keeps me updated throughout my service appointment, and makes sure I’m aware of where things More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Buckles

Jun 16, 2023

White Bear Acura Subaru responded

We're glad Jake provided a good experience for you! Thank you for your business!

May 17, 2023

Dealership Rating
Employee Rating

I purchased my Forester in 2019 and have been getting my car serviced here ever since. Friendly service and great mechanics! More

by ctm31t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Nena Downey

May 19, 2023

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

May 15, 2023

Dealership Rating
Employee Rating

Work was done well and promptly, although a bit costlier than I thought it might be. More

by DAVENJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Nena Downey, Jesse Wood

May 16, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Although we price competitively, we appreciate the feedback on price as we're always looking for ways to improve. Thank you for your business!

April 28, 2023

Dealership Rating
Employee Rating

Very supportive, did not push services or parts I did not need. I trust Lucas. More

by Cindy Steel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

White Bear Acura Subaru responded

We're glad Luke provided a good experience for you and that you didn't feel pressured! Thank you for your business!

May 02, 2023

Cindy Steel responded

I am newly widowed and have experienced pressure from some companies.

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