Luke Lien | Page 30

Fixed my Acura TLX damaged wheel I hit some debris on the highway and damaged one the wheels on my TLX. Called the dealership and they fitted me in straight away. Ordered and fitted a I hit some debris on the highway and damaged one the wheels on my TLX. Called the dealership and they fitted me in straight away. Ordered and fitted a new wheel and quickly got me back on the road again. They also offered me a loaner car, but I didn't need it on this occasion. Great service and great people to deal with. More

by britsthree Verified Customer Verified Customer

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Excellent service I recently moved to the the Twin Cities from the Kansas City area and was pleased to find that the service I received at White Bear was excellent, per I recently moved to the the Twin Cities from the Kansas City area and was pleased to find that the service I received at White Bear was excellent, personal and thorough, as I had come to expect from the dealership where I had purchased my 2016 Outback in Kansas. I look forward to a continuing relationship with White Bear for my Subaru service. More

by wstone Verified Customer Verified Customer

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MDX - Awesome Car Been driving the MDX for many years - it has a smooth ride, lots of extras and most of all has great safety features. The White Bear Dealership team w Been driving the MDX for many years - it has a smooth ride, lots of extras and most of all has great safety features. The White Bear Dealership team was friendly and knowledgeable. More

by EAMURSKO Verified Customer Verified Customer

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Periodic Servicing I was greeted promptly and courteously, and given a good estimate of the likely costs and time to be incurred before agreeing to anything. The work w I was greeted promptly and courteously, and given a good estimate of the likely costs and time to be incurred before agreeing to anything. The work was actually completed more quickly and at a slightly lower cost, always much appreciated! More

by WUGGAZER Verified Customer Verified Customer

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Major service visit Completed the 160K mile update. Gave me peace of mind. Luke reviewed all services with me, and work was completed in less time than anticipated. Completed the 160K mile update. Gave me peace of mind. Luke reviewed all services with me, and work was completed in less time than anticipated. More

by Sally Verified Customer Verified Customer

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Luke made the entire experience quick, easy, and simple! Luke was very attentive during the entire process. He is also very knowledgeable. Luke also understands the different personalities and needs of his c Luke was very attentive during the entire process. He is also very knowledgeable. Luke also understands the different personalities and needs of his clients. He made me feel very relaxed and removed any apprensions I may have had. Luke also went out of his way to make sure my vehicle service was completed sooner than promised. More

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New tire repalcement I had a tire replaced (with a nail in it) with a new tire purchased through the dealership. It took an hour. This was good deal longer than expected. I had a tire replaced (with a nail in it) with a new tire purchased through the dealership. It took an hour. This was good deal longer than expected. Also, they normally wash the car in conjunction with any service provided. Yet, they failed to offer this service on this occasion. More

by MILES4048 Verified Customer Verified Customer

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Same Day Was nice to make same day appointment. Would be nice to explain cost with spendy service/maintenance ahead of time. Always greeted warmly. Could offer Was nice to make same day appointment. Would be nice to explain cost with spendy service/maintenance ahead of time. Always greeted warmly. Could offer better and more coupons. Burkle Acur does a good job with discounts. Also should recognize customer loyalty/continued service selection More

by bycrystal13 Verified Customer Verified Customer

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Fast, friendly, clean, attentive, knowledgeable The service was faster than I expected, several people went out of their way to insure that I was being taken care of, they interrupted their flow to The service was faster than I expected, several people went out of their way to insure that I was being taken care of, they interrupted their flow to explain / show a part that I didn't know much about. More

by TMOORES Verified Customer Verified Customer

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Efficient My recent oil and filter change experience at White Bear Acura was done with efficiency and courtesy. A very nice waiting room with amenities adds to My recent oil and filter change experience at White Bear Acura was done with efficiency and courtesy. A very nice waiting room with amenities adds to the pleasant experience. More

by Train65 Verified Customer Verified Customer

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