Luke Lien | Page 18
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
423 Reviews
Write a Review423 Reviews of Luke Lien
March 26, 2021
Sale was fine, purchased used. Service is lacking. Brought vehicle in three times for same issue. Latest fix was to lubricate sway bar and bushings, this will temporarily stop noise nut doesn't fix th Brought vehicle in three times for same issue. Latest fix was to lubricate sway bar and bushings, this will temporarily stop noise nut doesn't fix the issue. And now of course, the 30 day warranty has expired. More
Other Employees Tagged: Max Knutson
March 26, 2021
I bought a used car from the dealership, the purchase process was easy and smooth, no surprises. There was a small issue with the car after I brought it home and the service department was more than help process was easy and smooth, no surprises. There was a small issue with the car after I brought it home and the service department was more than helpful to solve the problem. I would definitely buy another car from the dealer. More
Other Employees Tagged: Julius Bwabye
March 22, 2021
Service Center drop of the night before the staff was phenomenal. It was during bad weather in MN and I felt like I was a VIP. Amazing Experience. Thanks. phenomenal. It was during bad weather in MN and I felt like I was a VIP. Amazing Experience. Thanks. More
Other Employees Tagged: Pia Vang, Dan Reinhardt , Peng Lee, Sam Shouman
March 21, 2021
Nice place to go buy a car. Good company. Easy to make Nice place to go buy a car. Good company. Easy to make an appointment. I highly recommend it! They answered all questions that I asked! Nice place to go buy a car. Good company. Easy to make an appointment. I highly recommend it! They answered all questions that I asked! More
Other Employees Tagged: Jake Buckles
March 20, 2021
For the past eleven years, all the service and maintenance needs of our RDX have been with this dealership. Luke together with the entire service crew always provide great and awesome service! maintenance needs of our RDX have been with this dealership. Luke together with the entire service crew always provide great and awesome service! More
March 18, 2021
I can always rely on great service and great communication from the Service team at White Bear. They are the only Dealership I trust to service all our vehicles. communication from the Service team at White Bear. They are the only Dealership I trust to service all our vehicles. More
Other Employees Tagged: Donovan Brummond, Jake Buckles, Doug Hanson, Brad Knutson
March 14, 2021
Luke Lien has poor customer service from greeting to interrupting during conversations. Seems he has poor listening skills. Need training on customer service skills. Thanks interrupting during conversations. Seems he has poor listening skills. Need training on customer service skills. Thanks More
Other Employees Tagged: Brandon Johnson
February 07, 2021
Excellent service, professional courteous staff. Got my car in for service on time and out on time. They explained what needed to be done and keep me informed as my service was completed. Great Dealership car in for service on time and out on time. They explained what needed to be done and keep me informed as my service was completed. Great Dealership! More

