Luke Lien
Luke Lien at White Bear Acura Subaru

Luke Lien | Page 15

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9
423 Reviews
4.9

423 Reviews

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423 Reviews of Luke Lien

September 05, 2021

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by FITCH006
Recommend Dealer
Yes

September 04, 2021

Dealership Rating
Employee Rating

Diagnosing and servicing my wheel bearing was great. I like the video showing details of repair, including a nail in one of my tires. I left sunglasses in the rental car and you guys went through a lot t More

by RWALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Buckles, Doug Hanson

Sep 06, 2021

White Bear Acura Subaru responded

We're glad everything went well and that we were able to find your sunglasses. Thank you for your support! We look forward to seeing you again!

August 20, 2021

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Employee Rating

Great communication, friendly, up front about pricing and wait time! The wait area is nice . I like how easy the process is to get car serviced More

by Kris Solheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang, Daniel Fitzgerald , Jake Buckles, Doug Hanson, Peng Lee, Nicole Love, Jesse Wood

Aug 26, 2021

White Bear Acura Subaru responded

That's good to hear Kris! Thank you for your support! We look forward to seeing you again!

August 09, 2021

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I was greeted with enthusiasm and professionalism, and greeted immediately as I stepped out of my vehicle. A quick review of the work to be done and I was off to the customer lounge for a cup of Caribou c More

by Rutt, Gregory J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

White Bear Acura Subaru responded

We're glad everything went well. Thank you for your support!

July 29, 2021

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Employee Rating

went in to have 2 year maintenance performed. As usual very polite upon arrival. I have said this before that I appreciate their " friendly and attention to detail attitude". I just know they will do a go More

by Jim and Joan
Recommend Dealer
Yes

Other Employees Tagged: Peng Lee

Aug 02, 2021

White Bear Acura Subaru responded

That's good to hear! Thank you for your continued support and we look forward to working with you again!

July 28, 2021

Dealership Rating
Employee Rating

To be honest I think this dealership as a whole is an amazing choice because of the great service and customer first mentality they make sure you are taken care of and that your needs are heard! More

by BRANDON.LINDNER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang, Daniel Fitzgerald , Jake Buckles, Doug Hanson, Peng Lee, Nicole Love, Jesse Wood

Aug 02, 2021

White Bear Acura Subaru responded

It's true that we definitely try to put our customers first, so it's nice when that is recognized. We're glad you had a good experience with us and we thank you for your support.

July 23, 2021

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Employee Rating

Great service.. easy to make an appointment.. good pricing.. because it took longer than they said I got a discount which was appreciated. The waiting room is great too!0 More

by debbyhlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Buckles

Jul 23, 2021

White Bear Acura Subaru responded

We're glad you had a good overall experience despite have to wait a little longer than expected and it's always nice to get a discount. Thank you for your support!

July 16, 2021

Dealership Rating
Employee Rating

Work was done on time and the cost was very reasonable. I wouldn't have either of my Acura's serviced anywhere else. Luke is easy to work with and very responsive. More

by BUD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

White Bear Acura Subaru responded

We're glad Luke is always able to provide a good experience for your. Thank you for your continued support and for trusting us to work on your vehicle, we really appreciate it!

July 11, 2021

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Employee Rating

Friendly, caring staff. White Bear Acura has been my "go to" for many years for purchasing new vehicles, major repairs, service, routine maintenance. Very professional, willing to go out of their way to ma More

by kanderson1847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Leth, Kelly Johnson, Lee Her , Jake Buckles, Mike Schaible

Jul 12, 2021

White Bear Acura Subaru responded

We really appreciate your continued support through the years. We try our best to form this kind of relationship with all our guests by providing an exceptional experience, so we can't thank you enough for your continued business. We look forward to working with you again for many more years!

Jul 12, 2021

kanderson1847 responded

Thank you White Bear Acura!

July 08, 2021

Dealership Rating
Employee Rating

I'm on my 3rd Acura and always come to this dealer for service as they know how to provide great customer care - Luke is great and takes time to explain and answer questions. More

by lwilk1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2021

White Bear Acura Subaru responded

We're glad Luke is always able to address all your concerns. Thank you for your continued support!

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