Luis Tinoco

Excellent service, friendly staff. Impressive waiting room, timely service, kept me updated on status repair Impressive waiting room, timely service, kept me updated on status repair More

by BERTUCCI3349 Verified Customer Verified Customer

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My vehicle was misdiagnosed on a previous visit it took the manager a week to return my call after calling four times. Rude and horrible customer service. the manager a week to return my call after calling four times. Rude and horrible customer service. More

by James Verified Customer Verified Customer

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There was little to no communication about the factory recall repair I brought my car in for. I reached out 4 or 5 times over the course of a 36 hour period and left messages with the call center, never r recall repair I brought my car in for. I reached out 4 or 5 times over the course of a 36 hour period and left messages with the call center, never receiving a reply. When finally spoke to Luis he told me no messages had been delivered. At 11:30 am he told me he was on the phone with my warranty provider about my coverage and at end of day when I spoke to him to inquire about the status of the warranty repair he told me he had just gotten off the phone with them, which means that one or the other wasn't true. He also told me that the dealership would perform a good will replacement on the console around the stick shift because I explained that the finish was peeling off and was razor sharp. My wife and I have cut ourselves multiple times on it. He then rescinded this offer and tried to quote me for the repair that he said would be complimentary More

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Luis was great- he was attentive to my needs and very knowledgeable. His expertise is top notch! knowledgeable. His expertise is top notch! More

by Bob Verified Customer Verified Customer

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Attention was just OK i’ve been there three times and really is ok . Very clean place✅ really is ok . Very clean place✅ More

by MIJORKO_59 Verified Customer Verified Customer

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My new 'certified' car has been in the service department more than I've driven it. Basically, problem after problem. more than I've driven it. Basically, problem after problem. More

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Luis was great - clear communication and prompt responses. He also made sure to answer any questions I had. responses. He also made sure to answer any questions I had. More

by shuntewrites Verified Customer Verified Customer

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Mohammed assisted with getting me in my vehicle he is our family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a sales man to anyone needing something reliable and affordable . He listens and delivers. More

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Very good treatment and responsible. Good service. Satisfied with the car bought on the spot. Good service. Satisfied with the car bought on the spot. More

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Mohammed and Louis helped very efficiently at sales and service at the dealership. They are very good. service at the dealership. They are very good. More

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