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Luis Hernandez

Overview Reviews (352) Inventory (425)

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Luis Hernandez

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Luis Hernandez

VIP Customer Care / Mazda Expert

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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5.0

352 Reviews

Overview Reviews (352) Inventory (425)

5.0

352 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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352 Reviews of Luis Hernandez

December 20, 2024

Dealership Rating

Employee Rating

Very good customer service. Took care of us in a very timely fashion. Very pleased. Took care of us in a very timely fashion. Very pleased. More

by mannyguerrero702

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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December 18, 2024

Dealership Rating

Employee Rating

Very easy and stress-free process. I did almost everything on-line, received a great deal on a new 2025 CX30, then went to the South location to finalize and ink the deal. Luis was awe I did almost everything on-line, received a great deal on a new 2025 CX30, then went to the South location to finalize and ink the deal. Luis was awesome to work with. He answered a few questions, provided a great overview tailored to my knowledge level, and had the car pristine and ready to roll when I arrived. Highly recommend1 More

by waughp

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mayeline Sosa Dominguez

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Dec 21, 2024 -

Sport Mazda responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2024

Dealership Rating

Employee Rating

It was a seamless process from start to finish. I was given a fair amount for my trade and drove off in a brand new vehicle. Luis was very accommodating and respectful of my time. I was given a fair amount for my trade and drove off in a brand new vehicle. Luis was very accommodating and respectful of my time. More

by TMcCann

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mayeline Sosa Dominguez

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Dec 20, 2024 -

Sport Mazda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2024

Dealership Rating

Employee Rating

The most efficient car buying experience by far. Thanks to Jay, Paul, Mark, Ashley, John and Luis. Worth the drive from Sarasota/Bradenton. - Mark L Thanks to Jay, Paul, Mark, Ashley, John and Luis. Worth the drive from Sarasota/Bradenton. - Mark L More

by Limby

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jay Mealey, John Herrick, Ashley Ramsey , Paul Erhardt, Mark Cappetta

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Dec 06, 2024 -

Sport Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! Thank you, and have a fantastic day!

December 01, 2024

Dealership Rating

Employee Rating

I had a great experience with Luiz Hernandez, he was quick to assist and very knowledgeable. quick to assist and very knowledgeable. More

by Lucas de oliveira

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Patricia Arguelles

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Dec 03, 2024 -

Sport Mazda responded

Hello Lucas, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Dealership Rating

Employee Rating

Luis is a very respectful and helpful salesman. I appreciate the smooth process of purchasing a car with Luis. I appreciate the smooth process of purchasing a car with Luis. More

by Kara

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 01, 2024 -

Sport Mazda responded

Hello Kara, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2024

Dealership Rating

Employee Rating

Amazing dealership, i bought 2 brand new Mazda CX-30, gave me 15% off msrp for both cars. Amazing service gave me 15% off msrp for both cars. Amazing service More

by iamrol

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Craig-Voyk, Jenifer Contreras, José Colón

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Dec 01, 2024 -

Sport Mazda responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Dealership Rating

Employee Rating

Excellent customer service. If you need to buy a car, Luis Hernandez is the best option to help you. If you need to buy a car, Luis Hernandez is the best option to help you. More

by Melissa.barriosmw

Recommend Dealer

Yes

Other Employees Tagged: Jenifer Contreras , Edwin Acevedo

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Nov 28, 2024 -

Sport Mazda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2024

Dealership Rating

Employee Rating

The whole (car selling and buying) process has been a breeze, wife and I felt comfy with the dealer attention. Totally recommended. breeze, wife and I felt comfy with the dealer attention. Totally recommended. More

by Ariel

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mayeline Sosa Dominguez

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Nov 25, 2024 -

Sport Mazda responded

Hi Ariel, we are delighted we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 17, 2024

Dealership Rating

Employee Rating

Great purchase with smooth process. Luis is knowledgeable and efficient. Fair pricing and trade in . Luis is knowledgeable and efficient. Fair pricing and trade in . More

by gary

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jenifer Contreras

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Nov 19, 2024 -

Sport Mazda responded

Hello Gary, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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