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Luis Hernandez

Overview Reviews (378) Inventory (549)

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Luis Hernandez

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Luis Hernandez

VIP Customer Care / Mazda Expert

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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5.0

378 Reviews

Overview Reviews (378) Inventory (549)

5.0

378 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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378 Reviews of Luis Hernandez

April 19, 2025

Dealership Rating

Employee Rating

The dealership was great, Luis got me in and out quickly and everything was very smooth. and everything was very smooth. More

by emiram1rez26

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 21, 2025 -

Sport Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

Dealership Rating

Employee Rating

My experience at the dealership for the most part is very satisfying. Very rarely do I have an issue. If I have an issue it is quickly rectified satisfying. Very rarely do I have an issue. If I have an issue it is quickly rectified More

by Rorick73

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Suranovich, Paul Clafin, John Herrick

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Apr 12, 2025 -

Sport Mazda responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Dealership Rating

Employee Rating

Luis helped us get the exact car I wanted at a great price. Never pressured us into something above budget. Great to work with. price. Never pressured us into something above budget. Great to work with. More

by Allie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jenifer Contreras

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Apr 09, 2025 -

Sport Mazda responded

Hi Allie, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2025

Dealership Rating

Employee Rating

Luis was wonderful! !! So helpful and kind. Process was so easy and quick too. Love my new CX-50. Really happy with Sport Mazda South and everyone I worked with. !! So helpful and kind. Process was so easy and quick too. Love my new CX-50. Really happy with Sport Mazda South and everyone I worked with. More

by Tjspring

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jenifer Contreras, Ashley Ramsey

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Mar 25, 2025 -

Sport Mazda responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2025

Dealership Rating

Employee Rating

Luis helped us buy a new CX5. He even came in on his day off so we could finish our paperwork! So friendly and approachable. We had a great experience He even came in on his day off so we could finish our paperwork! So friendly and approachable. We had a great experience More

by E. Calderón

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Victor Ortiz

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Mar 20, 2025 -

Sport Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

Dealership Rating

Employee Rating

Came in from out of town to purchase a specific colored vehicle and celebrate my anniversary. Luis had everything ready and even had it detailed twice for some minor things. Was in and out in about an hour vehicle and celebrate my anniversary. Luis had everything ready and even had it detailed twice for some minor things. Was in and out in about an hour.and drove away to the hotel. Go see Luis, he will take care of you. More

by garb22nole

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mayeline Sosa Dominguez

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Mar 19, 2025 -

Sport Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2025

Dealership Rating

Employee Rating

Sport Mazda south is a great place to buy a car. Luis did an amazing job helping us find a great car! Luis did an amazing job helping us find a great car! More

by Jamie Adams

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Herrick

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Mar 12, 2025 -

Sport Mazda responded

Hi Jamie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2025

Dealership Rating

Employee Rating

Great guy! He went above and beyond to make sure the deal was as seamless as possible. Understood that our time was just as important as his. Great service! 10/ He went above and beyond to make sure the deal was as seamless as possible. Understood that our time was just as important as his. Great service! 10/10 would recommend. More

by Campk089

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jenifer Contreras, Ashley Ramsey , Chris Perez

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Mar 02, 2025 -

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 20, 2025

Dealership Rating

Employee Rating

Had a great experience at this dealership. They answered all my questions, were not pushy, and gave me the time I needed to make a good decision on what was right for me. They answered all my questions, were not pushy, and gave me the time I needed to make a good decision on what was right for me. More

by Ben

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Herrick

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Feb 21, 2025 -

Sport Mazda responded

Hi Ben, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

Dealership Rating

Employee Rating

The customer service was great! Luis was professional and knowledgeable. Keep this guy on the team, he has what it takes!! Luis was professional and knowledgeable. Keep this guy on the team, he has what it takes!! More

by chanajoel86

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Feb 18, 2025 -

Sport Mazda responded

Hi, we are pleased to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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