Luis Hernandez
Luis Hernandez at Showcase Honda
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Luis Hernandez

Parts Manager

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.2
22 Reviews

Dealership Experience

9 yrs, 5 mos

Industry Experience

22 yrs, 4 mos

4.2

22 Reviews

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22 Reviews of Luis Hernandez

January 27, 2025

Dealership Rating
Employee Rating

Showcase Honda employees are very nice. Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can coun More

by RONRAYO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Green, Austin Czerwinski

Jan 29, 2025

Showcase Honda responded

Thanks! We're thrilled to hear about your positive experience with our team, especially with Austin. Our staff takes pride in providing excellent service and support. Your feedback is greatly appreciated and motivates us to keep delivering the best for our customers!

November 30, 2024

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Didn't appreciate the 3% fee for using a credit card to pay the bill More

by tmohny
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Showcase Honda responded

We understand that fees can be frustrating. We aim to keep our services competitive while maintaining quality. Your input is valuable, and we’ll continue to work on improving our payment options. We appreciate your support and hope to see you again soon!

November 13, 2024

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Employee Rating

Semi friendly dealer. Salesman tried to get me to sign a backup contract, when I was paying with a pre-approved check from my credit union, said it was a requirement (not More

by rur
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jerry Green , Alejandro and Sharma

Nov 14, 2024

Showcase Honda responded

We're committed to clear and honest communication, and your feedback helps us address areas where we can improve. For further assistance, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

November 12, 2024

Dealership Rating
Employee Rating

James was empathetic, professional, and very respectful. I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! More

by khoyles
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with James. His dedication to providing excellent service really shines, and we look forward to working with you again in the future!

October 16, 2024

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Employee Rating

My service advisor was really great and helped me with anything that I needed for my car More

by Isa
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2024

Showcase Honda responded

Thank you, Isa! We're thrilled to hear that your service advisor provided excellent support. Our team is dedicated to ensuring a smooth experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future!

August 06, 2024

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Was a pleasure to finally have an advisor assigned to me and take care of my car needs More

by ROSARIOHERNANDEZ2540
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Recommend Dealer
Yes

August 06, 2024

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Showcase Honda is always providing good customer service and car for my car. Great dealer! More

by LGALLASPY
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Recommend Dealer
Yes

June 12, 2024

Dealership Rating
Employee Rating

I am very satisfied with my service attendant he make sure I understand everything before he does any work More

by Joseph 57
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 06, 2024

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Employee Rating

Good experience with Hondas service Everyone was coutrous and professional I was treated with respect More

by NONABOOP
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Recommend Dealer
Yes

June 01, 2024

Dealership Rating
Employee Rating

I wouldn't go to any other dealership, well respected, got me all the answer they workered hard as a team to get me into a vehicle, they worked with on the price of vehicle, when everything other dealer More

by mikesolis931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

1

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