Luis Hernandez
Luis Hernandez at Showcase Honda

Luis Hernandez

Parts Manager

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.4
26 Reviews

Dealership Experience

10 yrs

Industry Experience

22 yrs, 11 mos

4.4

26 Reviews

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26 Reviews of Luis Hernandez

August 26, 2025

Dealership Rating
Employee Rating

Went in knowing what I wanted and what I was willing to pay. Sharma got me in and out in no time! Seemed more like shopping at the grocery store. Couldn’t be happier. More

by FLEMING.MATTHEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

Aug 27, 2025

Showcase Honda responded

We are excited to hear about your smooth and efficient experience at Showcase Honda, FLEMING.MATTHEW! It sounds like you came prepared with clear expectations, and we're thrilled that our team was able to meet your needs quickly and effectively.

July 19, 2025

Dealership Rating
Employee Rating

Great person, helpful, and friendly. if you need a salesperson, I would fully recommend Atul Sharma and give him my highest recommendation. More

by cweiss3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

Jul 21, 2025

Showcase Honda responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our team member to be such a great person who provided helpful and friendly service. Your strong recommendation means a great deal to us. We truly appreciate customers like you who recognize the dedication our sales team puts into providing exceptional service.

April 29, 2025

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Employee Rating

I like it is close by where I live Atul Sharma is a good sales man. Someone you can make a great deal with. More

by mannymm7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma, Kalvin Kite

Apr 30, 2025

Showcase Honda responded

Thank you for sharing your experience! We're glad to hear that the location was convenient for you and that Atul made a positive impression. It’s great to know he was helpful and easy to work with during the deal. We appreciate your support and hope you enjoy your new vehicle!

April 22, 2025

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Employee Rating

Cassie is the best service advisor I could possibly ask for. I know I’m in great hands with her. More

by smunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Showcase Honda responded

Thank you for the kind words! We're so glad to hear that Cassie has provided you with excellent service and that you feel confident being in her hands. We truly appreciate your feedback!

January 27, 2025

Dealership Rating
Employee Rating

Showcase Honda employees are very nice. Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can coun More

by RONRAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green, Austin Czerwinski

Jan 29, 2025

Showcase Honda responded

Thanks! We're thrilled to hear about your positive experience with our team, especially with Austin. Our staff takes pride in providing excellent service and support. Your feedback is greatly appreciated and motivates us to keep delivering the best for our customers!

November 30, 2024

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Employee Rating

Didn't appreciate the 3% fee for using a credit card to pay the bill More

by tmohny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Showcase Honda responded

We understand that fees can be frustrating. We aim to keep our services competitive while maintaining quality. Your input is valuable, and we’ll continue to work on improving our payment options. We appreciate your support and hope to see you again soon!

November 13, 2024

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Employee Rating

Semi friendly dealer. Salesman tried to get me to sign a backup contract, when I was paying with a pre-approved check from my credit union, said it was a requirement (not More

by rur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerry Green , Alejandro and Sharma

Nov 14, 2024

Showcase Honda responded

We're committed to clear and honest communication, and your feedback helps us address areas where we can improve. For further assistance, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

November 12, 2024

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Employee Rating

James was empathetic, professional, and very respectful. I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! More

by khoyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with James. His dedication to providing excellent service really shines, and we look forward to working with you again in the future!

October 16, 2024

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Employee Rating

My service advisor was really great and helped me with anything that I needed for my car More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Showcase Honda responded

Thank you, Isa! We're thrilled to hear that your service advisor provided excellent support. Our team is dedicated to ensuring a smooth experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future!

August 06, 2024

Dealership Rating
Employee Rating

Was a pleasure to finally have an advisor assigned to me and take care of my car needs More

by ROSARIOHERNANDEZ2540
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
1

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