Luis Elizondo
Luis Elizondo at Grand Prairie Ford

Luis Elizondo | Page 4

Used Car Director

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.6
47 Reviews

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.6

47 Reviews

Write a Review

47 Reviews of Luis Elizondo

September 24, 2024

Dealership Rating
Employee Rating

Very great services for the time I got their. My sales person was very respectful and professional. The sales manger and the final paper work person where also very professional. And I will let f More

by santoyo.michael65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our team and that our sales staff made a positive impression on you. Your recommendation to family and friends means a lot to us! If you need anything in the future, don’t hesitate to reach out. Thank you again for choosing us!

September 19, 2024

Dealership Rating
Employee Rating

Ron was fantastic I enjoyed him and I feel like he really worked for my business More

by jmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're delighted to hear that Ron provided you with fantastic service and made you feel valued as a customer. We appreciate your business and look forward to serving you again in the future!

April 02, 2024

Dealership Rating
Employee Rating

It was a experience, great customer service, and very helpful. We got what we wanted. More

by PRIS162003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Edsel Elizondo

Apr 03, 2024

Grand Prairie Ford responded

We're thrilled to hear it was a great experience for you! At Grand Prairie Ford, we strive to provide exceptional customer service and help our customers find exactly what they're looking for. So we're delighted to hear we achieved both those goals for you. Congratulations on getting what you wanted! We hope it brings you lots of joy and satisfaction. Please don't hesitate to reach out to us if there's ever anything else we can do for you.

March 14, 2024

Dealership Rating
Employee Rating

Do not go to the place. This place is such a rip off. They pretend to have your best interest, and they do not. Ron Smith, have you believing a bunch of stuff just to make a More

by Smiley Self
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Flem, Ron Smith , Edsel Elizondo, Robert Fugate

February 06, 2024

Dealership Rating
Employee Rating

I recently bought a ford expedition max 2021. The listed price on carguru was 35k, no where in the ad did it say this pricing was for people with 700+ credit score. After they ran my credit, said More

by Tony Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 09, 2024

Grand Prairie Ford responded

We're sorry to hear about your negative sales experience, and we appreciate you taking the time to share your feedback. Providing excellent customer service is of utmost importance to us, and we regret that we fell short of your expectations. To better understand the specific issues you encountered during your sales experience, we would be grateful if you could provide us with more details about what went wrong. Your feedback is essential to help us identify areas of improvement and make necessary changes to enhance our customers' experiences. Please don't hesitate to reach out to our customer service team directly to discuss your concerns further. We value your business and want to ensure that we address any shortcomings promptly. Please contact Joseph Coates at JCoates@grandprairieford.com, and we will do our best to make this better.

January 22, 2024

Dealership Rating
Employee Rating

I bought several cars at once. This was the smoothest ran dealership I’ve ever been in. They made the buying process a pleasure. Thank you to Louis and his entire team. More

by MIKE Sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton , Edsel Elizondo, Danny

Jan 23, 2024

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

December 14, 2023

Dealership Rating
Employee Rating

Trey and Jackie were amazing. Everything was good from customer service to the hospitality. Will most definitely recommend. More

by jachaisjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Jackie Mercer , Trey

Dec 20, 2023

Grand Prairie Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

June 29, 2023

Dealership Rating
Employee Rating

This is the only dealer ship I will purchase my vehicles from. Jackie Mercer is awesome!! More

by Kevindmoore1977
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Jackie Mercer , Robert Fugate

Jul 06, 2023

Grand Prairie Ford responded

Thank you so much for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to serving you in the future!

January 07, 2023

Dealership Rating
Employee Rating

After explaining to them we were pre-approved with our credit union and ready to purchase they allowed us to spend 2 hours deciding on a car only to say they refused to sell me if I didn’t let them financ More

by Patrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Flem , Edsel Elizondo, Robert Fugate, Cameron Harris

April 18, 2021

Dealership Rating
Employee Rating

Thank You to Lewis, Cameron and Grand Prairie Ford for my new truck! The process was easy, fast and professional. I will send my family. More

by Aguerra75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karla Corralejo, Cameron Harris

Apr 19, 2021

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

...
4

Dealership Inventory (606 Vehicles)

used 2021 Ford EcoSport car, priced at $13,900
2021 Ford EcoSport
used
Moondust Silver Metallic exterior
Automatic
Front-wheel Drive
used 2021 Ford F-150 car, priced at $44,999
2021 Ford F-150
used
Blue Metallic exterior
Automatic
Four-wheel Drive
used 2024 Ford Mustang car
2024 Ford Mustang
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Rear-wheel Drive
new 2026 Ford F-350 car, priced at $99,908
2026 Ford F-350
new
Glacier Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
used 2023 Ford F-150 car, priced at $42,999
2023 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2021 Ford F-150 car, priced at $45,380
2021 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive