
6 Reviews
Write a Review6 Reviews of Lucas Galifos
January 02, 2025
BMW of Orland Park will never get another order from me. I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 202 I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 2025 BMW X5 with air suspension. It was delivered to the dealership on October 31, 2024. The sales manager made a short term decision to sell my custom order to another customer. BMW of Orland Park does not reward customer loyalty at all. Sarim is a terrible communicator. BMWUSA sent me an email thanking for my new order on Nov 2. Sarim excuse was he was off the day the sold the car. He doesn't take care his customers. When I took delivery of my car, Sarim set an appoint for 11 AM. He had me sign a couple of documents. Then walked me order to service area and had me wait 3 hours to get into the finance office. At 12:45 he said I was next up. But, I didn't into the finance office until 1:45. Sarim agrreed I purchased a lot BMW products. I hope he enjoys cashing his last commission check from me. I will take my business one of the other 9 BMW centers in Chicago market. 2025 X5 - Purchased at Orland Park 2023 X7 - Purchased at Orland Park 2022 X5 - Purchased at Orland Park 2019 X5 - Purchased at Orland Park 2017 X5 2016 X5 2014 X5 2012 X5 2011 X5 More
Other Employees Tagged: Brittany Blunt, Daniel Bustamante, Joseph DiGiovanni, Alvin Crowder, Mark Bugajski, Sarim Sajjad, Brian Coster, Marc Boomsma, Tony Paramo
November 26, 2024
Did a great job in finding me the car I wanted despite difficulties with being a new arrival in the USA. Highly recommend difficulties with being a new arrival in the USA. Highly recommend More
Other Employees Tagged: Sarim Sajjad, Tony Paramo
November 24, 2024
I have purchased many vehicles from this dealership and I have to say it’s actually the best one I ever purchased from thanks to the GM Will and sales person Mahdi they made everything easy and a smooth proc have to say it’s actually the best one I ever purchased from thanks to the GM Will and sales person Mahdi they made everything easy and a smooth process appreciate them and I’ll always come back More
Other Employees Tagged: Daniel Bustamante, Alvin Crowder, Mark Bugajski, Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Nick Shellberg
October 18, 2024
Colleen is so easy to work with! She had everything ready for me to come in and sign and get back to work. She had everything ready for me to come in and sign and get back to work. More
Other Employees Tagged: Colleen Wright, Matt McCormack, Tony Paramo
October 12, 2024
Joe McFadden, an exemplary service advisor, dedicated to exhibiting concierge service. He's always patience, thorough in providing details and addressing customer needs. Joe is passionate about ensuring t exhibiting concierge service. He's always patience, thorough in providing details and addressing customer needs. Joe is passionate about ensuring that his customers are satisfied with their selection and have a clear understanding of the benefits of other options. My check list of objectives were met, I love my new BMW!!!! More
Other Employees Tagged: Joe McFadden, Matt McCormack
June 08, 2024
Joe McFadden is an excellent sales representative. He is very patient and knowledgeable about BMW. He is very trustworthy and I highly recommend him for future purchases. He is very patient and knowledgeable about BMW. He is very trustworthy and I highly recommend him for future purchases. More
Other Employees Tagged: Joe McFadden