Lorri Aiono-Dimoff

I want to give a huge thanks to Lorri for her communication, kindness, fair and negotiable self. I think I received the best person to deal with me and the order and purchase of my sienna miniva communication, kindness, fair and negotiable self. I think I received the best person to deal with me and the order and purchase of my sienna minivan. She kept me aware of every step of the process and acknowledged my wants. Once my vehicle arrived, she came in on her off day to ensure I was able to pick up my vehicle to avoid any ding in the lot or sit in the elements. Lorri was not only engaging with the vehicle sale, however always asked and remembered my family and kids. It felt like a family transaction when we only just had met. The manager was also very engaged as was the gentleman who showed me all the features and took the time with Lorri for over an hour. Best purchase experience and will definitely be a long time client to Heiser. Thank you again so much for the professionalism and friendly atmosphere. More

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I searched hard for my vehicle and Heiser found it and struck a fair deal…good folks struck a fair deal…good folks More

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They were pretty disorganized but nice enough but they promised me a bunch of incentives that I never got…I don’t know why….they said right on the show room floor that every new car buyer got this tailgat promised me a bunch of incentives that I never got…I don’t know why….they said right on the show room floor that every new car buyer got this tailgate package…well I never got mine. Not that much but it left a bad taste in my mouth. More

by sroeper Verified Customer Verified Customer

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Very nice group of people that presented themselves as consummate professionals and helped me buy a new car. consummate professionals and helped me buy a new car. More

by wj334950 Verified Customer Verified Customer

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I don't know how to write the English but I know you're service wad good service wad good More

by yangon200 Verified Customer Verified Customer

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Prices too high. Do not do what you ask during service. Service is slow. Corrective action is very limited. Would not recommend. Spoke with manager and they said Do not do what you ask during service. Service is slow. Corrective action is very limited. Would not recommend. Spoke with manager and they said they would just note the complaint (didn't do anything for me). More

by Alan Verified Customer Verified Customer

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It is a great company that deserves more than five stars. The staff are very friendly, they meet all your needs and never leave you. Thank you, thank you. The staff are very friendly, they meet all your needs and never leave you. Thank you, thank you. More

by sameer.houria Verified Customer Verified Customer

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This was my first on line purchase of a car and Lorri and the entire team were very professional and attentive to my questions and asks. Top notch group! the entire team were very professional and attentive to my questions and asks. Top notch group! More

by jr.pipemaker Verified Customer Verified Customer

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Dealership sales staff were very helpful and knowledgeable. We had a very quick and easy experience and love our new Sienna! We will be back in the future!! knowledgeable. We had a very quick and easy experience and love our new Sienna! We will be back in the future!! More

by bmtswim Verified Customer Verified Customer

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The staff were very polite and helpful in the whole process. Lorri was very knowledgeable. The finance staff were great in getting us a good rate. We will definitely recommend you to family and friends process. Lorri was very knowledgeable. The finance staff were great in getting us a good rate. We will definitely recommend you to family and friends. More

by Alicyn Keller Verified Customer Verified Customer

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