Lorne Sallis

They worked with me to make the sale and paperwork convenient and time saving. It was a pleasure doing business. . convenient and time saving. It was a pleasure doing business. . More

by rcsmoldt Verified Customer Verified Customer

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Our experience was haggle free and it was very easy to purchase our vehicle, and we are grateful for that. purchase our vehicle, and we are grateful for that. More

by WDARBY91790 Verified Customer Verified Customer

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Lorne was very helpful and informative, he knew the ins and outs of the vehicle very well, he was polite and professional. Unfortunately, the dealer did not do their part very well, I am located in Phoen and outs of the vehicle very well, he was polite and professional. Unfortunately, the dealer did not do their part very well, I am located in Phoenix, Arizona and had reserved the car over the phone with another salesman, I arranged to fly in and pick the car up first thing on Saturday morning 1/11. When I arrived at the dealer around 9:30 AM, no one greeted me or even acknowledged I was there. When I finally tracked someone down and asked for my salesman he wasn't at work yet even though I kept in contact with him, notifying him when I had landed and that I would be at the dealer in 20 min or so. In his absence Lorne was assigned to fill in. The car was not prepped for delivery, it was dirty, and missing the second set of keys. The ironic part is it was parked off to the side with a "reserved VIP" sign in the window. After the test drive I signed the remainder of the paperwork and paid my down payment while they took the car in the back to wash it. At this point it was around 10:30. I then proceeded to sit in the lobby for another 3 and a half hours being told the detail wasn't right, and then being told the second key had to be cut and programmed. While I was waiting I tried to purchase a set of all weather floor mats that I had discussed with my original salesman after he told me the car did not come with the factory floor mats. He had offered to give me a discount on the all weather mats. Lorne took me to the parts counter only to find out he had never checked to see if they were in stock. Once the car was finally ready for delivery it did have the factory floor mats, so I almost spent an unnecessary $180 after being told the car had no mats from the beginning. Once I was given the keys Lorne did a great job going over all the features of the car, and how to adjust the settings in the car. There was also an issue with my down payment not going through that I did not realize until the following Monday, some how they allowed me to leave with the car. After I noticed the money had not gone through I tried multiple times to reach out to try to get this situation remedied always being transferred to a voicemail box with no returned calls. I did finally get it taken care of with no issues. Overall the experience was very disappointing, being at a dealership for 4 hours after the deal was basically done is not my idea of fun, especially when they knew I had a 5 hour drive back home. More

by nsbrown2727 Verified Customer Verified Customer

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My husband and I were very happy with our experience with both Lorne Sallis as the dealer and Mazda of Claremont. As a result of their service, we opted to purchase a Mazda over a Toyota. Lorne was very acco both Lorne Sallis as the dealer and Mazda of Claremont. As a result of their service, we opted to purchase a Mazda over a Toyota. Lorne was very accommodating to our needs and concerns and tried to be as up-front as possible. More

by awenzel Verified Customer Verified Customer

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Lorne was very patient, professional, and very knowledgeable about the CX-90 vehicle. I will recommend Lorne to anyone interested in purchasing a Mazda. knowledgeable about the CX-90 vehicle. I will recommend Lorne to anyone interested in purchasing a Mazda. More

by sergio_tovar Verified Customer Verified Customer

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Had and awesome experience work with Lorne at this dealership. Got us the deal we wanted on the care we wanted. dealership. Got us the deal we wanted on the care we wanted. More

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The dealership was clean, friendly, and had a good selection of vehicles to choose from. They were extremely patient during the process. selection of vehicles to choose from. They were extremely patient during the process. More

by madi.perk Verified Customer Verified Customer

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I appreciated everyone’s assistance. Everything went smoothly. I appreciate that the car was delivered to me where I was at. Everything went smoothly. I appreciate that the car was delivered to me where I was at. More

by SARAGIL777 Verified Customer Verified Customer

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Very happy with Mazda of Claremont. Lorne was a wonderful salesperson and George was great in the service department. A+++ Lorne was a wonderful salesperson and George was great in the service department. A+++ More

by cheftips Verified Customer Verified Customer

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From our first outreach, Lorne was quick to respond. He truly listened to our needs. We booked an appointment expecting to gather information. But due to his professionalism and exceptional customer He truly listened to our needs. We booked an appointment expecting to gather information. But due to his professionalism and exceptional customer service, we chose to move forward with Mazda on the spot. I highly recommend Lorne Sallis and the entire team at Mada of Claremont. More

by EWOLFEPRODUCTIONS Verified Customer Verified Customer

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