Lori Gong | Page 5

Great service from the agent who assisted me. Definable coming back for better experience and referral. Definable coming back for better experience and referral. More

by Taofik.b.idrisabdullahi Verified Customer Verified Customer

Report | Print

After the services, he pointed out the next things to do to keep my car in the best shape. Very professional and to the point. to keep my car in the best shape. Very professional and to the point. More

by XYOOB97 Verified Customer Verified Customer

Report | Print

The service dept at the dealership is one of the worst I have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For ex have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For example update your oil change sticker, or rotate your tires like they were suppose to, or fill your tires with air. when they do rotate your tires they put your lugnuts on so tight they strip them so you cant get them off again and have to break them off. They place is a hot mess, I will never deal with this place again. EVER. Among a list of other complaints I can give about this place. I DONT RECOMMEND! More

Report | Print

It's clean and the service department is calmly run. It doesn't feel chaotic when you drive in. The service advisors are all nice. It doesn't feel chaotic when you drive in. The service advisors are all nice. More

by MRSCOLLINS827 Verified Customer Verified Customer

Report | Print

Employees were awesome. Great response time. Very up front and informative. A very good experience. Great response time. Very up front and informative. A very good experience. More

by TFRANK5 Verified Customer Verified Customer

Report | Print

Heiser Toyota likely has the most competent group of service technicians for Toyotas in Milwaukee. I have been referred to Heiser Toyota twice by my regular mechanics for complicated problems that the service technicians for Toyotas in Milwaukee. I have been referred to Heiser Toyota twice by my regular mechanics for complicated problems that they felt would be best serviced by Heiser Toyota. More

by rpm5106 Verified Customer Verified Customer

Report | Print

Absolutely professional as soon as I walked in. I was greeted, and the wait was not long. I was offered condiments. And the waiting area was nice and clean. The service that was done to my automobi I was greeted, and the wait was not long. I was offered condiments. And the waiting area was nice and clean. The service that was done to my automobile was done professional. More

by hendersoncarl1452 Verified Customer Verified Customer

Report | Print

Service is a serious issue. Need new people running that department. An hour and half for oil change/tire rotation is not reasonable. Need new people running that department. An hour and half for oil change/tire rotation is not reasonable. More

by Alex Verified Customer Verified Customer

Report | Print

Lori was great and fast and amazing to work with and let me know everything ! me know everything ! More

by Bhoe Verified Customer Verified Customer

Report | Print

I went and got an oil change and tire rotation. I was told that it was going to take an hour to an hour and a half but it took over two hours. I’m not sure that it is worth the free oil change. I was told that it was going to take an hour to an hour and a half but it took over two hours. I’m not sure that it is worth the free oil change. More

by antzk Verified Customer Verified Customer

Report | Print