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Lori Allotta
Lori Allotta at Dana Ford Lincoln

Lori Allotta | Page 9

Service BDC

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
309 Reviews
4.7

309 Reviews

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309 Reviews of Lori Allotta

February 04, 2025

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Employee Rating

Unfortunately, we have least cars from here for years and the fact that when there was issue with this car and they were very unwilling to help or accommodate the fact that I needed a car to get around was u More

by jkl71906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer, Diane Creazzo, Irma Jace, Joseph Castera, Diana Latella

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Feb 04, 2025

Dana Ford Lincoln responded

I'm sorry to hear about your recent experience. We strive to provide comprehensive support and assistance for all our customers, especially long-term ones such as yourself. Please reach out at your convenience so we can address the issue and find a solution together. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

January 27, 2025

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Employee Rating

Professionally done but the wait much to long. Timing must improve!!! 2 Ho wait for maintenance is unacceptable. More

by jcm4eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Frank Sinatra, Ryan Peters, Collin Romer, Diane Creazzo, Jessica Barbaria, Irma Jace, Joseph Castera, Diana Latella

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Jan 27, 2025

Dana Ford Lincoln responded

Thank you for your feedback on your recent visit to Dana Ford. We apologize for the long wait time and appreciate your patience; we'll work on improving our efficiency to better serve you in the future!

January 24, 2025

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Employee Rating

Great service very helpful and it was a speedy process. The service tech was great. More

by john_tranchina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Joseph Castera, Diana Latella

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Jan 24, 2025

Dana Ford Lincoln responded

Hi John, we're glad to hear the service was helpful and speedy, and that the tech took great care of you at Dana Ford. We look forward to serving you again! Have a great ride!

January 19, 2025

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Employee Rating

The overall experience at the dealership was excellent . My contact setup of an appointment to pick up my Lincoln was excellent ! All parties were in contact with me More

by Big E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Irma Jace, Joseph Castera, Diana Latella

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Jan 23, 2025

Dana Ford Lincoln responded

We're delighted to hear that your experience at Dana Ford was excellent and well-coordinated! Thank you for sharing this feedback, and Safe travels in your Lincoln!

January 13, 2025

Dealership Rating
Employee Rating

They are the best dealership in Staten Island and they have the best service and advisors More

by Romualdocruz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jeff Beyer, John Daly, Hazem Radwan, Keith Curran, Collin Romer, Diane Creazzo, Irma Jace

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Jan 14, 2025

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We appreciate your business, as well as the kind review, and look forward to seeing you next time!

January 12, 2025

Dealership Rating
Employee Rating

Easy as 1 2 3 smooth and stress free I recommend Dana ford they are great More

by jermelc.86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace

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Jan 13, 2025

Dana Ford Lincoln responded

Thank you for the five-star rating! The team looks forward to working with you again! - Dana Ford

January 11, 2025

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Employee Rating

Everyone at the dealership is very friendly, helpful and courteous. I would not hesitate to recommend. More

by Josie1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Irma Jace, Joseph Castera, Diana Latella

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Jan 13, 2025

Dana Ford Lincoln responded

Josie, we're delighted to hear that you had such a positive experience with our team at Dana Ford. Thank you for recommending us!

January 11, 2025

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Employee Rating

Everyone at the Dealership is very helpful, friendly, and courteous. I would recommend without hesitation More

by Josie1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Irma Jace, Joseph Castera, Diana Latella

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Jan 13, 2025

Dana Ford Lincoln responded

Josie, thank you for the glowing recommendation! We're delighted to hear that our team at Dana Ford provided such a positive experience. We appreciate your support and look forward to seeing you again!

January 10, 2025

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Employee Rating

I would not use any other dealership in Staten Island. I have been a loyal customer for 30 years. More

by dorothy.tancredi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2025

Dana Ford Lincoln responded

Hi Dorothy! We appreciate your shoutout to our team at Dana Ford! We'll see you next time! Thank you for being a loyal customer.

January 06, 2025

Dealership Rating
Employee Rating

Colin is the best. Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family More

by vincent.langilotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Irma Jace, Joseph Castera, Diana Latella

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Jan 06, 2025

Dana Ford Lincoln responded

Vincent, we're delighted to hear that Colin and our Dana Ford team have provided you with an efficient service! Thanks for recommending us to your friends and family! We look forward to seeing you again soon! Safe travels!

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