Lorena Barker
Lorena Barker at Randall Reed's Planet Ford

Lorena Barker | Page 14

Customer Service Drive Manager

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.9
171 Reviews
4.9

171 Reviews

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171 Reviews of Lorena Barker

June 14, 2023

Dealership Rating
Employee Rating

Everyone here welcomes you and wants to help you get what you need welcoming experience. More

by johnaillsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2023

Dealership Rating
Employee Rating

Mark took very good care of me and my truck, and it was very professional More

by TDW19551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva

June 11, 2023

Dealership Rating
Employee Rating

Dropped my truck off and had a good turn around. They took care of everything and ordered my recall components. Hopefully the wiper motors come in at the same time as the arms. Thanks for the quick More

by ADAMS1756
Recommend Dealer
Yes

Other Employees Tagged: Scott Morrison, Amanda Wade , Brian Smith

June 10, 2023

Dealership Rating
Employee Rating

Excellent service from Mr. Rodney Bogany aswell as kept me informed thru the entire process. I will be returning to Planet Ford 59 service department from this day forward. Nic More

by SAMTFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 10, 2023

Dealership Rating
Employee Rating

Repairs were done, but it takes too long. I think they are doing a fine job and More

by WRAYWARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen , Brian Smith, John 'JT' Thomas

June 10, 2023

Dealership Rating
Employee Rating

The people on the service drive were great. Technicians took real good care of of my truck. More

by RACETIME188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva

February 07, 2023

Dealership Rating
Employee Rating

Absolutely amazing experience, from first call to driving off the lot! HUGE thank you to Lorena for recommending Darren!!! Darren and Kevin were so helpful with my experience! So attentive and patient wi More

by tcastanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz , Darren Urie

January 12, 2023

Dealership Rating
Employee Rating

Serious about commitment to the customer service needs and satisfaction of work on their vehicle More

by Lillie.ryans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John 'JT' Thomas

January 05, 2023

Dealership Rating
Employee Rating

Have always got great service JT has always taken care of my needs have always gotten great service More

by Is112048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John 'JT' Thomas

August 05, 2022

Dealership Rating
Employee Rating

Bad customer service. Kept my car for way too long to tell me they scanned it and couldn’t find anything. Just lazy mechanics now a days. Told them exactly what was wrong, More

by Stayawayfromhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Todd Silva , John 'JT' Thomas

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