Lorena Barker
Lorena Barker at Randall Reed's Planet Ford

Lorena Barker | Page 11

Customer Service Drive Manager

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Lorena Barker

July 22, 2023

Dealership Rating
Employee Rating

They always make me feel like family. I will never go anywhere else. Thank you Planet Ford in Humble. More

by taguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 20, 2023

Dealership Rating
Employee Rating

Michael in the truck service center was awesome and so helpful. He made sure all issues and problems were addressed. Thank you Michael. You get a 10 plus! More

by UPOTEJ397
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael truck service

July 18, 2023

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Employee Rating

Jarrod was awesome. He kept me posted with updates on my order. Communication was great. More

by mnezbcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Lona , Stuart McKenry, Jarrod Williams

July 15, 2023

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Employee Rating

Ms. Kelli my Service Tech was amazing to work with. She ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! More

by JSTOOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen , Brian Smith, John 'JT' Thomas, Kelli

July 14, 2023

Dealership Rating
Employee Rating

I wish we had more technicians, to accommodate customers faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and p More

by JARRODWILLIAMSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2023

Dealership Rating
Employee Rating

Fleet sales and Fleet service the best in Houston Area keep up the good work More

by BENITEZ356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2023

Dealership Rating
Employee Rating

Randall Reed Ford is a first class organization. Each time I come to get my car serviced, I receive good quality service and good advise from competent Advisors there. Everybody that I have come a More

by KTFRAZIER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen , Brian Smith, John 'JT' Thomas

July 12, 2023

Dealership Rating
Employee Rating

Good quality service, excellent advisor I can recommend this place to all my friends to get next service vehicles More

by VENTURA11280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 07, 2023

Dealership Rating
Employee Rating

slow. my car was there 8 mos waiting on a part and was offered 35 dollars a day for a rental. sure. no loaner. ford inc. said sorry but we won’t help you More

by PAULGRIFFIN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen , Brian Smith, John 'JT' Thomas

July 07, 2023

Dealership Rating
Employee Rating

Great service! Very informative and pleasant to work with. I would highly recommend them to all my friends and family. More

by BLAINMBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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