Lloyd Facen | Page 31

Very pleased Yesterday I purchased a new suv at Five Star Chevrolet and I’m so glad I came across them in my online search! From start to finish everyone was pleas Yesterday I purchased a new suv at Five Star Chevrolet and I’m so glad I came across them in my online search! From start to finish everyone was pleasant to work with. My initial contact was with a salesman named Jason Wilde who sent me a video and pictures of the equinox I was interested in. He didn’t blow my phone up which I appreciate. I was running late to my appointment with him so I was helped as soon as I arrived by another salesman named Lloyd. I came in frustrated and guarded due to a bad experience at a different dealership the day before which I shared with Lloyd. He was very professional and laid back in his approach of explaining how five star does business. When I was hesitant he wasn’t pushy. In fact he was quite patient and understanding of my disposition. when it time to test drive he pulled the car as close to the entry door as possible so that the rain didn’t mess up my hair :) Lloyd was thorough with showing me the car and suggested test driving on the highway and bumpy roads so I could get the full experience of what the equinox can do. I appreciated that. I decided to purchased and then I worked with another Jason in finance. He was very nice and helpful and laid back. Jason made everything smooth and calm with finance and was able to get me the lowest rate I’ve ever got in a car. I was shocked!! Afterwards the other Jason helped me set up onstar and gave me other useful information. Overall I am very pleased with everyone I dealt with yesterday and would highly recommend these guys. Smooth transaction from start to finish More

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Buying my new car Lloyd helped me out with getting my new car, he is a very good and helpful guy. The whole dealership is very friendly, i would definitely recommend th Lloyd helped me out with getting my new car, he is a very good and helpful guy. The whole dealership is very friendly, i would definitely recommend this dealership. More

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5 STAR ALL THE WAY AROUND!!! Could not be happier with the truck & the dealership. i was shopping online & found a couple trucks. left my info on the website & within 15-20 min i Could not be happier with the truck & the dealership. i was shopping online & found a couple trucks. left my info on the website & within 15-20 min i received a phone call from Lloyd & from that Monday until Friday when i went to pick up the truck. I'm from west Texas about 5 hours away & because i couldn't just run up to the dealership Lloyd was very helpful with everything from sending pictures videos of the trucks to the paperwork for my bank. I can not thank him & his team enough for the smooth & painless transaction. when i got there on Friday they had everything ready for me & had me in & out so that i could get back on the road home. I most definitely will be back to get my wife & kids there new vehicles & will be spreading the word to anyone i know looking for the best deal. Thank you guys again so much. More

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Exceptional! From first contact to the end of my sale, everyone that was a part of my purchase was amazing. The level of service was exceptional. They never made u From first contact to the end of my sale, everyone that was a part of my purchase was amazing. The level of service was exceptional. They never made us feel like they were just trying to make a sale. We got there late on a Friday night and they never made us feel rushed. They took their time with us and truly gave us the best deal. They showed they CARED about every aspect of our sale, from making sure I picked the perfect car to getting the monthly payment I was comfortable with and even showing me how to use all the bells and whistles in my car. Lloyd was our guy and he was genuinely kind and made us feel right at home. Best car salesman ever!! Thank you Lloyd and team for making me a happy new Chevy owner!! More

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Best sales man in the state of Texas! Extremely helpful with all aspects of buying a new or used car. Cant beat the all around hard work or my sales guy Lloyd. He will do everything in his Extremely helpful with all aspects of buying a new or used car. Cant beat the all around hard work or my sales guy Lloyd. He will do everything in his power to take care of you and your family! More

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Great experience! I originally went in for service on my vehicle. Jeff was very helpful from the start and kept me advised as to the status of my repair. Once the estim I originally went in for service on my vehicle. Jeff was very helpful from the start and kept me advised as to the status of my repair. Once the estimate had been provided, he gave me some possible options and, at my request, gave my information to the sales staff. Lloyd contacted me quickly and setup a time for me to come in and meet with him. I needed to adjust the time of the meeting the morning of, and he was more than willing to accommodate. After walking through my requirements for a used vehicle, we went for a test drive and I was sold. I was moved on to the financial team and spoke with Julian who helped explain everything I had questions about and provided some great conversation while waiting for the appropriate documents to be printed. After that I met with Michael to complete my experience. He took he time to walk through some of the features of my new vehicle as well as answer any questions I had. Overall, a great experience. The team there took what could easily become a stressful situation and made it a more bearable, almost enjoyable process. More

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First Time buyer Being a first time I can honestly say my experience @ Five Star Chevrolet was great. Thanks to LLOYD FACEN & CECILIO SANTOS I was able to get a truck Being a first time I can honestly say my experience @ Five Star Chevrolet was great. Thanks to LLOYD FACEN & CECILIO SANTOS I was able to get a truck that i'm very satisfied with. There customer service is just incomparable these guys are the best at what they do. More

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Lloyd Facen MR. FACEN WAS VERY PERSONAL HE TOOK CARE OF ME HE MADE SURE I GOT A NICE RELIABLE CARE FOR ME FAMILY IM SATISFIED I RECOMMENDED ALL MY FRIENDS TO THIS MR. FACEN WAS VERY PERSONAL HE TOOK CARE OF ME HE MADE SURE I GOT A NICE RELIABLE CARE FOR ME FAMILY IM SATISFIED I RECOMMENDED ALL MY FRIENDS TO THIS GUY HES THE BEST More

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Lloyd Facen Five Star Chevrolet came through for me and helped make a sometimes cumbersome, difficult transaction simple and easy. Lloyd Facen took fantastic car Five Star Chevrolet came through for me and helped make a sometimes cumbersome, difficult transaction simple and easy. Lloyd Facen took fantastic care of me--his auto finance guru was fast and efficient, and we had a Five Star Experience!!! Go see Lloyd for a new Chevy!!! More

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GREAT DECISION I was totally surprised with the team at Five Star Chevrolet. My Sales person was Lloyd Facen, and the service I received from him was outstanding. I was totally surprised with the team at Five Star Chevrolet. My Sales person was Lloyd Facen, and the service I received from him was outstanding. He listens to what I wanted and found me my new vehicle this is the first time that I had a great experience buying a car. I also liked that Lloyd gave me a tour of the facility. More

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