Leo Pena

The people are very friendly and excellent good costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. More

by hougensm Verified Customer Verified Customer

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Excellent service, especially Conrad, my service agent, who solves all my problems with accurate solutions that are typical of his work. The dealer is diligent and professional. who solves all my problems with accurate solutions that are typical of his work. The dealer is diligent and professional. More

by arturodmonte Verified Customer Verified Customer

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Words can’t express the level of professionalism, expertise, emotional intellect shared between Leo, Gus & Rich! These guys will never let you down! Rich keeps a team of perfection, Gus even w his h expertise, emotional intellect shared between Leo, Gus & Rich! These guys will never let you down! Rich keeps a team of perfection, Gus even w his hands full running the service department will give you that tailored service that’s gets you out the door and back in the road safely and efficiently. Leo can look at your truck, car, etc and in seconds already knows what needs to be done. I don’t exaggerate when I say you’re in good hands any and every time you choose Vera Cadillac. Hands down- The epitome of sales and service. More

by Robertbambo Verified Customer Verified Customer

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“Thank you again for taking my call and providing an exemplary level of customer service I expect from a luxury brand such as that of Cadillac, particularly their XT6 Sport models.” exemplary level of customer service I expect from a luxury brand such as that of Cadillac, particularly their XT6 Sport models.” More

by msbichle Verified Customer Verified Customer

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The service dept refused to repair or pay to repair a dent caused by them. dent caused by them. More

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Leo= Legend Gus= Legendario Richard= Legendary When you can leave a genuine comment for three guys who always genuinely have my back= PRICELESS. Richard’s Vera Cadillac Service Center, ha When you can leave a genuine comment for three guys who always genuinely have my back= PRICELESS. Richard’s Vera Cadillac Service Center, hands down incomparable service. More

by Robertbambo Verified Customer Verified Customer

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Always professional, knowledgeable, that keeps their customer abreast of all repairs and or service process. customer abreast of all repairs and or service process. More

by laperez68 Verified Customer Verified Customer

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Very nice explain me well good service person thank you for the information have a nice day for the information have a nice day More

by VILMAIC Verified Customer Verified Customer

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I thought it was great that Vera was there for me and took my towed vehicle and assure me it was ok. But the nightmare begin once I got to the dealership. I was quoted for 2300.00 at that was it. W took my towed vehicle and assure me it was ok. But the nightmare begin once I got to the dealership. I was quoted for 2300.00 at that was it. When I arrived the total change to 2600 and some change. The manager was very nice and I was allow to go to the bank to get the monies to finish my bill. But the service man was very wrong for charging the price once I got there. I was very hurt by this because I did not know until I got to the cashiers office of the increase. We talk like 2 times and he never mentioned the extra cost. He tried to get me to do other stuff he said the car mite have needed and I told him all I had was the 2300.00 dollars. He told me he sent it the higher bill to me. Never saw a text with that 2600.00 amount. I ask to speak with the manager because it was very upsetting to try to come up with an additional 300.00 dollars. The manager had a bad foot/ leg and I never did get into with him. I hope his foot/leg is better. This was very upsetting to me. Very. I don’t know as a single woman if I will ever come back to your car place again. And it was only because I don’t feel like I can trust the car dealership. He the service never gave me the car test results that he stated he was going g to do. Also the service person said I had a weak battery and I just got a new battery 6 months ago. I’m going to check to see my battery was changed. Because I took a picture of my battery. So all in all I rated the service part of my experience as a bad deal. I feel that I can not trust him about the servicing of my car. The cashier was ok. The manager was very nice. The guy who does loaners for the dealership he was very nice. Again service was wrong and he over charged me without me knowing. I’m very upset about this and I wish someone could do something about that extra 300.00 and send me the results of the test that was done on my car. I didn’t receive that either. But for now no I would not come to your dealership again because of the service issue. Thank you and have a great day. More

by kimell5812 Verified Customer Verified Customer

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Vera Cadillac is number in service all around. The Service manager Leonardo Peña, is always available to help anyone out to make sure our cars are fixed as quickly and efficiently as possible. We The Service manager Leonardo Peña, is always available to help anyone out to make sure our cars are fixed as quickly and efficiently as possible. We will always take our cars to be serviced at Vera Cadillac. More

by Jess Verified Customer Verified Customer

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