Lenny Farnam

Lenny was on-time with my appointment and very detailed to what would be done. He even gave me an accurate estimate of time for service! to what would be done. He even gave me an accurate estimate of time for service! More

by ch4rlie Verified Customer Verified Customer

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I was greeted as a valued customer. The communication about the service and recommended future services was great. The communication about the service and recommended future services was great. More

by MR_MCGILL Verified Customer Verified Customer

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Lenny is transparent and honest. That’s exactly what you look for in a service advisor. That’s exactly what you look for in a service advisor. More

by js.northway Verified Customer Verified Customer

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My car was done in a timely manner. Service write was great and very knowledgeable when I asked questions about my car. I will be coming back again! Service write was great and very knowledgeable when I asked questions about my car. I will be coming back again! More

by MFARNAM71 Verified Customer Verified Customer

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I had a very good experience getting my inspection updated, I will return there again. updated, I will return there again. More

by silashshaw Verified Customer Verified Customer

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Just the State inspection and it was quick, no issues at all. The service agent handled the paperwork and I was done before his time estimate. all. The service agent handled the paperwork and I was done before his time estimate. More

by EMSAMANIEGO Verified Customer Verified Customer

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Great place to have service done on your car they have coffee and some snacks while you wait coffee and some snacks while you wait More

by JDOWNEY457 Verified Customer Verified Customer

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Everything is great great customer service car always gets in on time Lenny in service is the best gets in on time Lenny in service is the best More

by Idman62 Verified Customer Verified Customer

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Very good service. Lenny is the best.he makes the visit very pleasant.thank you. Lenny is the best.he makes the visit very pleasant.thank you. More

by Mhebor Verified Customer Verified Customer

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Service Manager Lenny Farnum conducted the service experience respectfully and professionally. He explained the details of the requested service and sent me a video of it. He listened carefully to my experience respectfully and professionally. He explained the details of the requested service and sent me a video of it. He listened carefully to my concerns about battery life and advised without pressure a course of action. DePaula Ford has created a temporary office and waiting area that sre efficient and comfortable. I greatly appreciated the assistance at the door. I use a cane and the employee who opened the door first me received s warm thanks. The woman who handled payment of the bill gets kudos too. She asked where my husband was, ss she ssid he was always with ne. When I explained our situation, she immediately urged us to use the pickup/ delivery service in the future . The warmth and concern she expressed were impressive! More

by Sheep farmer Linda Verified Customer Verified Customer

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