Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 3

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,436 Reviews
4.9

1,436 Reviews

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1436 Reviews of Lenny Farnam

September 26, 2026

Dealership Rating
Employee Rating

It was fast and easy. All I could ask for It was great. It was good More

by Chucklemay223
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 25, 2026

Dealership Rating
Employee Rating

As typicall, efficient, polite, and professional. Knowledge of the requirements needed for my vehicle. Apologies for delay waiting for delivery of parts. More

by CHUCKHOMEYER
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 20, 2026

Dealership Rating
Employee Rating

Ok I have done 3 surveys & 1 mail in HOW MANY ARE THERE ? THEY'RE... G R E A T ☆☆☆☆☆☆ More

by CAROLYNGOULD007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rosamino, Tracie Johnson

September 20, 2026

Dealership Rating
Employee Rating

Lenny takes great care of his customers! He’s honest and genuine. He’s always a pleasure to work with. More

by John F
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

September 20, 2026

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Employee Rating

The service department staff are great, accommodating and very professional. The service department staff are great, accommodating, honest and very professional. I look forward into get in my vehicle service More

by adebayoa
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 19, 2026

Dealership Rating
Employee Rating

They were very professional and promised me a loaner vehicle. My vehicle was going to be there for four or five days. They got it back to me in three day it was done. More

by guyris39
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2026

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As always, it wasn't long before my car was in tip top shape. A good experience as usual. More

by jdportelli
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 16, 2026

Dealership Rating
Employee Rating

What I expected They kept informed. Work was done in a reasonable time. New waiting room was nice. More bathrooms than you really need. OK coffee More

by GB
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 14, 2026

Dealership Rating
Employee Rating

Always professional, reliable. Service explained well, never need to return for errors. Would recommend DePaula. More

by QUADRINIA
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Workmanship
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Recommend Dealer
Yes

September 13, 2026

Dealership Rating
Employee Rating

Customer service was exceptional and the services done on my car were very well done! More

by Kgraziadei47
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Workmanship
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Recommend Dealer
Yes

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