Lee Velazquez
Lee Velazquez at Big Star Cadillac

Lee Velazquez

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
26 Reviews
4.8

26 Reviews

Write a Review

26 Reviews of Lee Velazquez

September 19, 2024

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Hello! My name is Kennetha I brought my car into the dealership to get an oil change. Lee took GREAT care of me, while I was waiting for them to finish my c More

by kennethaplez11
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 19, 2024

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Excellent Service and glad the loaner car program is back . Great up to date facility More

by DONALD.WYATT
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco, Bobby Miller

Sep 19, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 18, 2024

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Muy amable desde que llege a mi cita, me explico cada detalle que se nesesita en el arreglo de mi carro, un exelente servicio! Mucha gracias:) More

by AGUILERADIANA28
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 11, 2024

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I had to tow my car to the Dealership, and they took good care of it. They texted me and said they had the car and was in good hands. The service was great. Thanks More

by DOUGLAS.BAKER
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Recommend Dealer
Yes
Sep 12, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

September 02, 2024

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This is a very good car dealership you can find a car you like easily. I like the new staffs approach than before because he is friendly and dedicated to customers. I hope they will keep that good thing so a More

by Thuy Bùi
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Recommend Dealer
Yes
Sep 02, 2024

Big Star Cadillac responded

Thank you for your kind words. We are delighted that you had a great experience with our team. We look forward to serving you again. Happy motoring

September 02, 2024

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Very satisfied with the service department. Lee was helpful and took care of things. I was extremely unhappy when I had to walk out to the parking area to retrieve my car instead of it being c More

by SCBLANKENSHIP4
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Recommend Dealer
Yes
Sep 03, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 01, 2024

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Lee was able to get us in quickly and provided outstanding service on our 2024 Lyriq. More

by Paul D
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Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli

Sep 02, 2024

Big Star Cadillac responded

Thank you for your kind words. We are delighted that you had a great experience with our team. We look forward to serving you again. Happy motoring

August 31, 2024

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Great location. ..quick oil change service. No other comment about this dealership or the service. More

by mrdklb
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Recommend Dealer
Yes
Sep 02, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Please reach out to me directly as I would love to learn how we could have earned a full 5-star rating. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

August 26, 2024

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Very pleased with my experience with Lee. He made sure I was taken care of and resolved my issues. More

by GINGERHAVARDLOGAN
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Recommend Dealer
Yes
Aug 26, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience

August 23, 2024

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The service was impeccable and exceptionally efficient. Their promptness was impressive, despite the comfortable and well-maintained waiting area with complimentary snacks and beverages. Although I persona More

by Ricky P
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Recommend Dealer
Yes
Aug 23, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

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