Leah Ables

Showcase Honda responded

Thank you for your wonderful review! We're thrilled you had such a positive experience with your HR-V purchase and service visits. It's great to hear that Cassy provided excellent service and made you feel comfortable and understood. We appreciate you choosing Showcase Honda and sharing your satisfaction with others!

Showcase Honda responded

Thank you for sharing such wonderful feedback about your experience with us! It's truly heartwarming to hear that your visit was smooth and stress-free from start to finish. We're delighted that Leah provided you with the knowledgeable and patient service you deserved, taking the time to understand your needs and guiding you through every step of the process. We're especially pleased that you felt welcomed and comfortable during your time with us, even though you spent several hours with us. Creating an environment where families feel at home is something we strive for every day. It's fantastic to know that our entire team made you feel accommodated and well cared for throughout your visit. Your kind words about the excellent deal you received and the top-notch service from everyone you met mean so much to us. We appreciate you taking the time to recognize the genuine care and professionalism you experienced. Thank you for recommending us to your friends and family - there's no better compliment than knowing you'd trust us with the people who matter most to you.

Showcase Honda responded

We are absolutely thrilled to hear about your positive experience with our sales team and how they provided amazing support while helping you efficiently. Your feedback about the excellent service in our sales department means so much to us. We understand that the extended wait time in the finance area was frustrating, and we recognize how important it is to keep all aspects of the purchasing process moving smoothly. We truly value customers like you who take the time to share their complete experience, as it helps us continue improving our service.

Showcase Honda responded

We are overjoyed to hear about your wonderful experience finding the perfect Honda Fit! It sounds like everything came together beautifully with your trade-in and financing options. We understand how exciting it can be when a vehicle purchase works out exactly as you hoped. Your positive experience truly brightens our day, and we appreciate you taking the time to share your feedback. We hope you enjoy many happy miles in your Honda Fit!

Showcase Honda responded

Your concerns are noted, and we take your feedback seriously. While we're pleased that one team member provided excellent service that set a positive tone, we recognize that the interactions with other staff members did not meet your expectations or reflect the high standards we strive to maintain. Your feedback helps us identify areas where we can work to improve our service delivery. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can address your concerns directly.

Showcase Honda responded

We are elated to hear about your wonderful experience at Showcase Honda. It sounds like our team member truly made your visit memorable by going above and beyond to ensure you felt valued and at ease throughout your time with us.

Showcase Honda responded

Thank you so much for your loyalty and for sharing your experience! We're thrilled to hear that Jerry, Mike, and Dana provided such great service and made both of your purchases enjoyable. We truly appreciate your trust in us and look forward to helping you with anything you need in the future. Enjoy your new cars!

Showcase Honda responded

We are overjoyed to hear about your smooth and efficient experience at Showcase Honda. Your feedback about the straightforward process and quick service means a lot to us. We're delighted that Leah and Obed provided you with excellent assistance during your visit. Thank you for taking the time to share your positive experience with us.