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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
416 Reviews
4.9

416 Reviews

Write a Review

416 Reviews of Layne Ciminel

December 31, 2024

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Employee Rating

I've always had excellent service at Spitzer, today was no different. Keep up the good work! More

by DCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Jeanine

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December 28, 2024

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Professional, Accommodating, Courteous, Knowledgeable, Kind, Compassionate and Understanding best describe Lynn Osborn and her co-workers! They made our buying experience pleasant and comfortable. You sho More

by lucas539
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Lynn Osborn, Dalton Bruni

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Dec 30, 2024

Spitzer Acura responded

Lucas, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Lynn will be thrilled to hear that you added her in your stellar review, thank you! We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 27, 2024

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Employee Rating

I bought my first Acura 26 years ago from Spitzer. The best sales and service team that I have ever dealt with. Excellent service and sales assistance from Layne Ciminel and Chris Griesmer. More

by fczar56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

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Dec 30, 2024

Spitzer Acura responded

On behalf of everyone here at- Spitzer Acura, thank you for your loyalty. We are honored to have you as our customer, we understand that you have several choices when choosing a dealer, thank you! Layne and Chris will be over-joyed to hear that you added them to your stellar review, thank you! Safe travels and Happy holiday's!

December 24, 2024

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Employee Rating

I’ve owned 3 Acuras so far and I have always had them serviced at Spitzer because the service department is outstanding . More

by Tanya N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Jeannine Malone

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Dec 27, 2024

Spitzer Acura responded

Tanya, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Happy holiday's!

December 24, 2024

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Employee Rating

Excellent, timely service. I called for an appointment; and received a return call in a timely fashion More

by STRICKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Dec 27, 2024

Spitzer Acura responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was outstanding from the beginning to end! Please let us know if you have any other issues. We would be happy to help! Happy holiday's!

December 19, 2024

Dealership Rating
Employee Rating

I had not been to Spitzer in 2yrs. But, Layne Ciminel recognized & remembered me. Layne is efficient, knowledgeable and very customer focused. I thought he might be working in your sa More

by RCAR616071
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Spitzer Acura responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Acura , we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Layne was able to assist you in finding a vehicle that was right for you. Safe travels and Happy holiday's!

December 18, 2024

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Employee Rating

Everyone I dealt with at Spitzer was very courteous and professional. We were totally satisfied. More

by jaymar51059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Keith Knowlson, Lynn Osborn

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Dec 18, 2024

Spitzer Acura responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Safe travels and the entire team here at- Spitzer Acura wishes you a Happy holiday's!

December 13, 2024

Dealership Rating
Employee Rating

Lane is always my go to guy. He sets expectations well in terms of turnaround time and costs. I appreciate him. More

by CAREN.TOBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2024

Spitzer Acura responded

Thank you for your kind review! Providing 5-star service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. He will be delighted to hear of your kind words. Wishing you the safest of travels until we meet again!

December 11, 2024

Dealership Rating
Employee Rating

Layne is always great to work with. He is on top of everything with my MDX & takes excellent care of me and my car. He really is the best! More

by DARCY BOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Spitzer Acura responded

It's great to hear that Layne and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

December 10, 2024

Dealership Rating
Employee Rating

Spitzer Acura is a excellent dealership. The service manager, Albert Malone, does an outstanding job. He listens very well and answers any questions that I may have. He is patient, kind, h More

by GARISH113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Guy

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Dec 11, 2024

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

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