The sales and service staff at Spitzer are outstanding.
Jeremy in sales found the perfect deal for exactly what I was looking for and Layne in the service department always treats me like a VIP. The only s
Jeremy in sales found the perfect deal for exactly what I was looking for and Layne in the service department always treats me like a VIP. The only surprises I've had at Spitzer were good ones!
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by BILL@BILLBRACK.COM
Verified Customer
Verified Customer
Service Price Transparency
Layne in service is great.
Very accommodating and always quick to return phone calls and keep customer informed.
Very accommodating and always quick to return phone calls and keep customer informed.
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by TDCIRONS
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Spitzer Acura responded
Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
I regret buying a car from Spitzer.
I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a
I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a pre-owned pre-certified car. Apparently one tire had a "hole" on the side wall, and they insisted that all 4 tires had to be replaced because it's a 4WD...
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by gim1673
Verified Customer
Verified Customer
Service Price Transparency
Nov 02, 2024 -
Spitzer Acura responded
Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
No issues at all, great service, quick turnaround, fair
price and they washed my car!
price and they washed my car!
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by douglas.bishop
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2024 -
Spitzer Acura responded
Douglas, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.
Layne exemplifies great customer service, is
knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer.
knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer.
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by LBURK11
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2024 -
Spitzer Acura responded
Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!
I alway have a good experience at Spitzer Acura.
Professional service team. I’ve never had a problem.
Professional service team. I’ve never had a problem.
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by cwhitchens
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2024 -
Spitzer Acura responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.
Was getting the clearcoat installed follow up of a new
purchase. No issues got a lender car thank you.
purchase. No issues got a lender car thank you.
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by DANNIWEAVER
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Spitzer Acura responded
DANNI WEAVER,
Providing immaculate service is so important to us here at Spitzer Acura and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that there was no issued and they got you a lender car. We wish you safe travels until we meet again!
Very pleased, very friendly staff, very helpful, treated
us very nice!!! Would Highly recommend Spitzer !
us very nice!!! Would Highly recommend Spitzer !
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by DARLA624
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Spitzer Acura responded
Thank you for taking the time to share your feedback with us, Darla. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Spitzer Acura has always been top-notch on their service.
They have a very accommodating staff and facility.
They have a very accommodating staff and facility.
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by TALERICO61
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Spitzer Acura responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Always friendly, proactive, and quality work, with
concise explanations of all that is to be done.
concise explanations of all that is to be done.
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by DEBRASDESIGNS
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2024 -
Spitzer Acura responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
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