Technicians did a great job servicing my car, changing
transmission and oil fluids. Layne was friendly and attentive as always. The snacks, hot chocolate and wafers, were tasty. Spritzer has an awesome cr
transmission and oil fluids. Layne was friendly and attentive as always. The snacks, hot chocolate and wafers, were tasty. Spritzer has an awesome crew working to keep our finely tuned machines finely tuned. I love my Acura.
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by DDSMSNELL
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2023 -
Spitzer Acura responded
Thank you for your very kind review. We appreciate the five-star rating.
We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne and our crew here at Spitzer Acura. We look forward to continuing to serve you in the future.
Layne was great!
I would just recommend better wifi for those waiting who have to work. It was slow and I couldn't connect.
I would just recommend better wifi for those waiting who have to work. It was slow and I couldn't connect.
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by BOLYARD
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2023 -
Spitzer Acura responded
Thanks for sharing your thoughts about your experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!
Layne is always professional, courteous and respectful.
Enjoy working with him and members of the Spitzer team.
Enjoy working with him and members of the Spitzer team.
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by RGALA1
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2023 -
Spitzer Acura responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!
So far, service done is fine.
Asked to save two fairly new rotors which were replaced for me and did not. May have been able to get a partial refund on rotors from original instal
Asked to save two fairly new rotors which were replaced for me and did not. May have been able to get a partial refund on rotors from original installer.
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by HCARDELL4126
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2023 -
Spitzer Acura responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
I have taken my 2006TL exclusively to Spitzer for service
since I purchased it from Spitzer in 2009. Layne Ciminel and his team are honest and top notch. I have never had a negative experience at this dealer
since I purchased it from Spitzer in 2009. Layne Ciminel and his team are honest and top notch. I have never had a negative experience at this dealership.
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by KENKUBRICK
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2023 -
Spitzer Acura responded
Thanks for sharing about your service experience with Spitzer Acura. Layne and our service team appreciate your business and hope to see you again soon!
It was easy to schedule an appointment when I needed it.
The service was performed in a timely manner. Lane communicated with me regarding the work being done.
The service was performed in a timely manner. Lane communicated with me regarding the work being done.
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by mf012275
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Spitzer Acura responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!
Very happy with the service on my TLX.
I appreciated the communication from Layne with regard to necessary versus discretionary repairs.
I appreciated the communication from Layne with regard to necessary versus discretionary repairs.
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by JOHNWBRUNI
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Spitzer Acura responded
Thank you, John, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne here at Spitzer Acura.
Great service center.
Layne & John we’re very professional. Service needs were explained & every effort was made to accommodate my schedule.
Layne & John we’re very professional. Service needs were explained & every effort was made to accommodate my schedule.
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by CWMACE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Layman
Oct 04, 2023 -
Spitzer Acura responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and John, and we look forward to working with you again.
unfortunately did not have anyone to pick me up at home
to get car. Car will have to sit at dealership until I arrange a ride.
to get car. Car will have to sit at dealership until I arrange a ride.
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by imddry1153
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Spitzer Acura responded
Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.
I like the dealership overall.
Good sales and service relationships.
The location is accessible and convenient.
Good sales and service relationships.
The location is accessible and convenient.
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by williamcaye
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Spitzer Acura responded
Thank you, William, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!