Lauren Rosenbayger

The service walking in the door was fast and professional. The sales agent started working with me, the moment I arrived. professional. The sales agent started working with me, the moment I arrived. More

by RAYBUCKDAWSON Verified Customer Verified Customer

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Very positive buying experience. I called a few hours before arriving to confirm they had the vehicle we were interested in available. When we arrived, they had it waiting for us. Ou I called a few hours before arriving to confirm they had the vehicle we were interested in available. When we arrived, they had it waiting for us. Our salesman Brandon Murray was very relaxed the entire time, which really helped us focus on the test drive and car itself, not trying to engage in distracting “fluff conversation.” When we got back to the dealership, he quickly went to work to whip up the deal for us at our request. When he brought the proposed deal to us, we were very straightforward on what needed tweaked for us to be comfortable proceeding. Moments later, sales manager Lauren Rosenbayger came out and discussed our concerns with us. She was extremely straightforward and attentive to our perspective and concerns. She came back with all of our concerns addressed, with the deal very much so to our satisfaction and we agreed to move forward. While a few folks were waiting for finance on this busy day, we transferred our belongings over from our trade-in, and Brandon helped us get our Subaru mobile account all set up. The finance manager Greg Cooper came out all ready for us to finalize everything. He too was a pleasure, answering all of our questions, explaining our options to us. In short, this was a very straightforward buying experience. The negotiations were efficient and more than fair, and we left feeling very happy with our purchase. More

by Charles Verified Customer Verified Customer

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We had an absolutely wonderful experience when purchasing our new 2026 Outback. The excellent customer service started from the minute we walked in the door and didn't end until we left with the new vehicle our new 2026 Outback. The excellent customer service started from the minute we walked in the door and didn't end until we left with the new vehicle. Everyone involved in the transaction was professional, courteous, knowledgeable, and friendly. We'll definitely be back when we need another one and would certainly recommend Kenny Ross Subaru to family and friends. I'd like to say a special thanks to those that went above and beyond during the purchase- our salesperson Kendall and of course the sales managers Lauren and Justin. Everything was fantastic and we've never had a better experience buying a car. Thank You!! More

by JLATSKO Verified Customer Verified Customer

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Brandon was not very personable not friendly at all had no knowledge of the car I was buying just said o were a Subaru dealership. Lauren was friendlier but we couldn’t finish the paperwork the first day I no knowledge of the car I was buying just said o were a Subaru dealership. Lauren was friendlier but we couldn’t finish the paperwork the first day I came we made an appointment to come back for 1:45 after I told him we were on are way he caled back states it would be an hour wait we arrived waiting 3 hours before we could finish the paperwork we were left to sit in his office while he roamed around didn’t offer us anything. One gentleman I believe the sales manger came in the first night was extremely friendly and told us were we could get snacks and was just really nice. I feel like Brandon didn’t want to deal with me from the beginning wasn’t helpful didn’t make me feel welcome I only got the car I did bc I really wanted it or I would of went somewhere else. Your fiancé guy very nice kept conversation and was polite and understanding. If your showing someone a car atleast look into it know the details I looked everything up myself and I’m still learning the technology of it. I wouldn’t recommend a friend to come there unless buying a Subaru and NOT dealing with Brandon. More

by JURBA14 Verified Customer Verified Customer

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Every employee I have talked with has been so friendly and helpful and I appreciate that and helpful and I appreciate that More

by GEDOEGE Verified Customer Verified Customer

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Christina was knowledgeable about the cars and easy to work with. Made us feel important even though she had other customers. work with. Made us feel important even though she had other customers. More

by HARDWAYC Verified Customer Verified Customer

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I was treated like family! ! I would recommend anyone that I know to go down to Kenny Ross!! ! I would recommend anyone that I know to go down to Kenny Ross!! More

by CARINKAITLYNNEMMA Verified Customer Verified Customer

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Great service. Fast service. Friendly and professional staff. Would definitely recommend for all your vehicle needs! Fast service. Friendly and professional staff. Would definitely recommend for all your vehicle needs! More

by GCOOPER5 Verified Customer Verified Customer

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Extremely professional and very nice to deal with , no pressure at all. Highly recommended and will definitely be going back in the future pressure at all. Highly recommended and will definitely be going back in the future More

by OSWALDKOLBY2 Verified Customer Verified Customer

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It was a pleasure working with the Kenny Ross subaru team. I will definitely be going back. The team was friendly to talk to and they did rush me to make a decision. team. I will definitely be going back. The team was friendly to talk to and they did rush me to make a decision. More

by CORYDAVIDSON2 Verified Customer Verified Customer

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