Lauren Rosenbayger

We recently moved to Irwin and soon realized we needed an AWD vehicle. After exhaustive research, we determined the Subaru Forester was ideal for us. Being unfamiliar with the area, we tried using several on AWD vehicle. After exhaustive research, we determined the Subaru Forester was ideal for us. Being unfamiliar with the area, we tried using several online tools (Coscto and Truecar), which put us in contact with many dealerships, which in itself was exhausting. None of those dealerships had a trim that included the features we wanted. Calling Kenny Ross Subaru, we discovered they had one in stock which we could see and test drive. My initial impression of this dealership far exceeded all expectations. The Sales personnel were very knowledgeable and answered all of my questions. The test drive was very pleasurable with absolutely NO pressure on this day nor any other day. I waited several days to do additional research, and when I returned, ready to make a purchase. My entire purchase experience was amazing (especially for a car purchase LOL). No pressure and I felt I was being treated honestly. My counteroffer was fair and was accepted. The trade-in estimate was in line with KBB. The exceptional staff worked hard to complete my transaction relatively quickly. We certainly found our car dealership and look forward to many years of exceptional relationship. More

by arosker Verified Customer Verified Customer

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Exceptional sales department with a top notch service center. Knowledgeable friendly staff. Comfortable waiting lounge. center. Knowledgeable friendly staff. Comfortable waiting lounge. More

by RFTVGEIS Verified Customer Verified Customer

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Met us with a smile on their face, they knew exactly why we were there. we were there. More

by MARYANNDAYTON Verified Customer Verified Customer

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Excellent and attentive service. I would highly recommend this dealership service department and sales department to everyone. I would highly recommend this dealership service department and sales department to everyone. More

by RFTVGEIS Verified Customer Verified Customer

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Caring and willing to work with you. Very professional and works very hard to explain the vehicle. Very professional and works very hard to explain the vehicle. More

by URB13 Verified Customer Verified Customer

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Sales people and managers where very helpful getting us the best deal possible. We received a fair market value for our car. Wish the paper work was less time consuming. the best deal possible. We received a fair market value for our car. Wish the paper work was less time consuming. More

by SAS21557 Verified Customer Verified Customer

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I had a great experience with your dealership. Really can’t thank Vinnie for all his help. Really can’t thank Vinnie for all his help. More

by debbiehantz Verified Customer Verified Customer

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Good selection of vehicles. We were happy with our sales rep, Bora, and how fast they expedited the process. We were happy with our sales rep, Bora, and how fast they expedited the process. More

by CODERS3 Verified Customer Verified Customer

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Everyone there is very helpful. Bora did a very job showing me the functions and features of the car. He is a very nice guy. Bora did a very job showing me the functions and features of the car. He is a very nice guy. More

by xy960527 Verified Customer Verified Customer

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I did have an issue after purchasing a vehicle but management was very understanding and willing to work with me. management was very understanding and willing to work with me. More

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