Lauren Hughes
Lauren Hughes at Paul Conte Cadillac
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Lauren Hughes

Internet Sales Manager

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.9
92 Reviews

Dealership Experience

4 yrs, 7 mos

Languages Spoken

English English

4.9

92 Reviews

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92 Reviews of Lauren Hughes

March 07, 2025

Dealership Rating
Employee Rating

Great experience of the delivery of my new Cadillac Optiq. Trade in was seamless, keep up the good work. More

by pdicrosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 05, 2025

Dealership Rating
Employee Rating

Very pleased with the vehicle the ride is unbelievable gas mileage is great. This is my second Cadillac Crossover. All I can say is I truly love it. And I would recommend it in a heartbeat. More

by fredstersphotos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allie Hughes, Omar Azizi , Jimmy Galgano

February 28, 2025

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Employee Rating

Excellent service, quick, easy, 100% would recommend. From the first call through the pickup of the vehicle. Never pressured and felt completely comfortable. More

by Brtnrdr1x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 10, 2025

Dealership Rating
Employee Rating

Class operation there was no pressure would reccomend this dealership to friends and relatives would return More

by Chiefjv
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

January 09, 2025

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Employee Rating

I flew in from Ohio, they paid for transportation from the airport to their dealership. Ended up having a small problem with the vehicle I was purchasing but they were completely honest with me and actual More

by cblspeters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 05, 2025

Dealership Rating
Employee Rating

Nice honest people. I was in and out quickly. They also had good coffee and pastries More

by Eli Feuer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nelson Galeano, Omar Azizi

January 01, 2025

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Employee Rating

Excellent experience thank you was a pleasure to work with and will be back again More

by steve@ctvalleybrewing.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Azizi

December 31, 2024

Dealership Rating
Employee Rating

I have bought a dozen cars over my lifetime, there is simply no easier, more transparent, friendlier dealer on the planet - bottom line, they have my Cadillac business for life! Literally made the car b More

by BRUJD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Gallegro, Omar Azizi

December 31, 2024

Dealership Rating
Employee Rating

Very helpful and friendly staff I didn’t even have to negotiate the cost of the vehicle. They were heads and tails above every other Cadillac dealership that I had gone to. More

by Eli Feuer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 12, 2024

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Employee Rating

Worst experience with the Frank Gioia, Sales Manager! !! Very bad customer service with no patient of walking through documentation that needs to be signed to complete the transaction on the lease vehicle More

by Kennyl0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 13, 2024

Paul Conte Cadillac responded

Hello Kenny, Thank you for taking the time to leave your feedback. I'm sorry that you had a poor experience with one of our managers at the time of our sign-out. It's certainly not the experience we want you to have when picking up your new vehicle. I'm happy to speak with you in more detail about your individual experience, and hopefully rectify the situation, as well as answer any questions you may have that may not have been answered. Please feel free to contact me here at (516) 378-1130 ext. 132 Thank you, Tim Hardway General Sales Manager Paul Conte Cadillac

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