Frankie Gallegro

From the salesman who couldn’t bother to deliver us our 2026 Vistiq after being paid to service department that takes weeks to get an appointment for defective equipment and loaner car My ac. took three 2026 Vistiq after being paid to service department that takes weeks to get an appointment for defective equipment and loaner car My ac. took three visits to get repaired. Defective front strut needed replacement. Third row seat inoperative, no idea when will be repaired. Front axle made noise, replaced, still making noise. Many other problems. Every appointment and repair take weeks. Their time frame for appointments and loaner cars is one month. There excuse, limited techs who know how to repair , not my problem. Worst dealership experience ever. Stay away. More

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Service was excellent from the beginning to the end of the process. I felt that Frankie and the finance person were amazing. the process. I felt that Frankie and the finance person were amazing. More

by alirio1 Verified Customer Verified Customer

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My salesman was Frankie Gallegro. He was the best salesperson I have ever dealt with. He was knowledgeable, professional, and did not pressure us into making our decision. Two days af He was the best salesperson I have ever dealt with. He was knowledgeable, professional, and did not pressure us into making our decision. Two days after taking our Optiq we had an issue trying to charge our car on the road upstate New York. I called Frankie and he and another salesman talked us through and helped us find a charging station that was completable with our vehicle. Most salesmen wouldn't answer a call once their deal was done, but not Frankie. I can not say enough great things about him. I hope your dealership appreciates the gem of a person you are lucky enough to employ. Feel free to contact me for any further input. Dean L. More

by dlykos Verified Customer Verified Customer

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Very smooth and easy to understand experience. Shout out to Frankie who helped me out every step of the way. And it was close to home too! Shout out to Frankie who helped me out every step of the way. And it was close to home too! More

by WALKJS126 Verified Customer Verified Customer

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Frankie is a young sales man. He need more professional attitude, service and training to handle the customer. He is not more careful about customer needs and wants. I sent severa He need more professional attitude, service and training to handle the customer. He is not more careful about customer needs and wants. I sent several email to Frankie, but he never read my email wright way. I also requested to Frankie when you deliver my vehicle, please clean the Car both outside and inside-he committed me that he will do that. But the day I took deliver my vehicle XT5 2023, I saw the same condition that I took test drive. He told me lie and I was so disappointed because that day was my Daughter's Graduation Day and I gift this Car to my Daughter. So the service I expected, not up to the mark. But I appreciated for the Cake gifted by Paul Conte. More

by hbc1969 Verified Customer Verified Customer

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Frankie made this entire process easy and he was very professional and kind. Frankie answered all our questions and concerns, despite us arriving close to closing time. He went above and beyond for us. H professional and kind. Frankie answered all our questions and concerns, despite us arriving close to closing time. He went above and beyond for us. He has an amazing personality and helpful. Thank you Frankie for making this experience wonderful and showing us different options before we finalized our dream vehicle. More

by Sangeeta Kumar Verified Customer Verified Customer

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I had the pleasure of working with both Frankie (Sales) and Omar (Finance). Buying my Cadillac CT5 -V was made easy by these two gentlemen. Patient, kind and willing to work on my behalf to ensure satisfac and Omar (Finance). Buying my Cadillac CT5 -V was made easy by these two gentlemen. Patient, kind and willing to work on my behalf to ensure satisfaction guaranteed! Check out this award winning dealership, you won't regret it! More

by gum916 Verified Customer Verified Customer

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I had an excellent car-buying experience at this dealership. The entire staff was professional, genuinely interested in helping me find the right car for my needs and budget. I didn't feel pressured dealership. The entire staff was professional, genuinely interested in helping me find the right car for my needs and budget. I didn't feel pressured in any way. I truly appreciate the excellent customer service they offer. I would highly recommend this dealership to anyone looking for a new or pre-owned car. More

by Mlandaissamedy Verified Customer Verified Customer

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Everyone was friendly. Worked with my busy schedule. Amazing team at Paul Conte Cadillac. The long drive was worth it Worked with my busy schedule. Amazing team at Paul Conte Cadillac. The long drive was worth it More

by lbrncnm Verified Customer Verified Customer

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I would highly recommend treated me like family Very good communication And also left with an unexpected treat good communication And also left with an unexpected treat More

by d-modugno Verified Customer Verified Customer

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