Lauren Fusaro

Good Lauren was excellent. I didn't have an appointment. She looked me up right away. I told her I just bought the car and was getting a message to bring the vehicle for mainte I didn't have an appointment. She looked me up right away. I told her I just bought the car and was getting a message to bring the vehicle for maintenance. She took care of it right away. I also told her I needed windshield wipers as the one on their were broken they were replaced no problem. The settings were adjusted on the vehicle while I was waiting. I got a nice coffee I needed to charge my phone. You're charging station wasn't working, and I asked the front desk about it but the only thing she really wasn't very helpful. Didn't really know much about it. I ended up going back to the charging station and unplugged. It unplugged it into another socket figured it out myself and it turns out it worked overall it was fine. More

by KRESAMARIA Verified Customer Verified Customer

Report | Print

Great service and great staff, Lauren got an unexpected repair completed quickly. DCH is great dealership. repair completed quickly. DCH is great dealership. More

by rs35125 Verified Customer Verified Customer

Report | Print

Everything is painless, all staff members were efficient and pleasant. Work is performed on-time and, no charge for safety inspection...surprise and pleasant. Work is performed on-time and, no charge for safety inspection...surprise More

by attleseygr8 Verified Customer Verified Customer

Report | Print

Lauren has been great always. Mechanic great also, talked to us in person. Thank you Mechanic great also, talked to us in person. Thank you More

by mroczek06 Verified Customer Verified Customer

Report | Print

Judy Deems is fantastic. We were going on a trip. The car needed repair with hardly any time available. She managed to get us in, have the repair i & we were able to leave o We were going on a trip. The car needed repair with hardly any time available. She managed to get us in, have the repair i & we were able to leave on time for our trip. The mechanics were also wonderful. More

by EXRC Verified Customer Verified Customer

Report | Print

Service is good. But parts are very expensive. And its a long wait to get your car serviced. But parts are very expensive. And its a long wait to get your car serviced. More

by JUDYANDRICHJOHNSON Verified Customer Verified Customer

Report | Print

Had a quick and easy oil change, Lauren and the service crew is always on top if it ! crew is always on top if it ! More

by ALONZOMGABRIELLA Verified Customer Verified Customer

Report | Print

We had an emergency with a dead battery and DCH was able to get us in quickly and took care of an oil change at the same time. to get us in quickly and took care of an oil change at the same time. More

by slsyska Verified Customer Verified Customer

Report | Print

Amazing service my car was done is a fast and professional way looking fordward to my next service visit professional way looking fordward to my next service visit More

by TAVAREZNYC Verified Customer Verified Customer

Report | Print

Lauren was very nice and helped me check out when I suspect she had just clocked out for the day, many thanks. Thanks also to Sarah Alvarez who setup the appointment. I however have to give a poor rati suspect she had just clocked out for the day, many thanks. Thanks also to Sarah Alvarez who setup the appointment. I however have to give a poor rating and don't plan on returning for a few reasons. 1) The inspection used to be free because I bought the car there, now I'm charged for $20 for the labor. 2) The service history of my car is not clear to the staff writing the tickets, I was recommended one service (hybrid coolant) which was performed 20K miles ago and was not necessary. I also accidentally accepted one service (brake flush) which was performed last year and was not necessary, a waste of $162. I no longer live near you guys so bringing the car is an inconvenience. It was one I used to put up with because you had the full service history for the vehicle, if recommendations are being made to me without regard to what was done before I'm not going to go to the trouble of brining it to you. More

by ROBERTBERGDALL Verified Customer Verified Customer

Report | Print