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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
90 Reviews
4.8

90 Reviews

Write a Review

90 Reviews of Lauren Fusaro

June 24, 2025

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Excellent service and very well in tune with my problem and needs all were professional More

by JOSEPH.UVA
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Jun 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad our team was attentive to your needs and provided professional, excellent service. We appreciate your trust and look forward to assisting you again!

June 21, 2025

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I was ignored at he beginning, but when they go o it, I was super smooth and fast! More

by Nkili6
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Service Time
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Recommend Dealer
Yes
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Jun 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We apologize for the slow start but are glad to hear the rest of your experience was smooth and efficient. We appreciate your patience and hope to provide an even better experience next time!

June 19, 2025

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Well organized and pleasant to deal with. we appreciate the professionalism and courtesy of a well run dealership More

by BEFERS77
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Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jun 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad you found our dealership well organized and professional. We appreciate your support and look forward to serving you again soon!

June 14, 2025

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The staff was friendly and my car was taken on schedule. My oil change and tire rotation took less than a hour More

by kelliandtom94
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Recommend Dealer
Yes
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Jun 15, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear our staff was friendly and that your oil change and tire rotation were completed quickly and on schedule. We appreciate you choosing us and look forward to your next visit!

June 08, 2025

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Very good service. Polite and attentive. The video of the service was very nice and informative. More

by SUSALU01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Jun 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated the service and found the video helpful. We look forward to serving you again!

June 07, 2025

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Great followup and support on ordered parts and installation using service plan Prompt service and easy to work with More

by dskoogs
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad our team provided prompt service and thorough follow-up on your ordered parts and installation through your service plan. It’s our pleasure to make the process easy and convenient for you. We appreciate your trust and look forward to assisting you again!

June 06, 2025

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Well, they have really nice people they’re working they get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Tha More

by Antonjo_vuktilaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Jun 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that our team kept you informed and had your car ready on time. Providing quick updates and great service is what we strive for. We truly appreciate your feedback and look forward to seeing you again!

June 03, 2025

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Service work is good. Parts prices are high. One service technician recommended an air intake cleaning that was unnecessary. More

by Jonesbshopper
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad to hear the service work met your expectations. We appreciate your comments and we regret falling short of your expectations. We're committed to addressing any concerns and If there's anything more you'd like to discuss, please feel free to reach out at (845) 288-0892 so we can promptly assist you.

June 02, 2025

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Always very professional and amazing staff the waiting room is so very clean and well kept. Love you guys More

by jcmcleanster
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and appreciated our team's professionalism and the clean, comfortable waiting area. We love having you as part of our community and look forward to seeing you again! 💙

May 30, 2025

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Employee Rating

Lauren was amazing. Great customer service. No wonder why she sit in the front. She deserve a raise. More

by jackie.renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're thrilled to hear that Lauren provided such amazing service. She truly is a valuable part of our team, and we'll make sure your praise is shared with her.

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