Lauren Cano

Overall not a bad experience. There was a 10 day delay with regards to getting paid the equity back on a traded car. Not a lot of traction made at first. The group finally did There was a 10 day delay with regards to getting paid the equity back on a traded car. Not a lot of traction made at first. The group finally did make things right. Not necessarily Tobias’ fault. Just an inefficient accounting process. More

by jfd1979 Verified Customer Verified Customer

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This was my first Subaru and first vehicle purchase on my own as an adult, as you can imagine I was going through a range of emotions! David was friendly, reassuring, and did not disappoint. He had my trust own as an adult, as you can imagine I was going through a range of emotions! David was friendly, reassuring, and did not disappoint. He had my trust and I left that day with a new Crosstrek! Derek was friendly and made the paperwork process quick and easy. Overall my experience was painless, I would go to Five Star Subaru of Grapevine again! More

by Mel G Verified Customer Verified Customer

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I will recommend you to others. Fantastic experience. David Hendricks is a total asset to 5 Star Subaru! Fantastic experience. David Hendricks is a total asset to 5 Star Subaru! More

by TBARDEE Verified Customer Verified Customer

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Shantai spent over an hour with me going over all of my questions on my new Subaru settings and functions. She answered all of my questions and issues. But also she showed me some important functions tha questions on my new Subaru settings and functions. She answered all of my questions and issues. But also she showed me some important functions that I was not aware of that make the driving experience much better, especially the voice command and hands-free experience. Thank You very much!!! More

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If you want a Subaru, this is the dealer for you. They are very welcoming and not overwhelming. Chief James, thank you for hooking us up! They are very welcoming and not overwhelming. Chief James, thank you for hooking us up! More

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Everyone was professional and helpful. The purchasing process was seamless. Having a loaner car while they finished up my car was awesome. I would highly recommend Five Star Subaru in Grap The purchasing process was seamless. Having a loaner car while they finished up my car was awesome. I would highly recommend Five Star Subaru in Grapevine! More

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Once again it was a pleasure to have my car serviced at five star subaru. five star subaru. More

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Lauren Cano made my experience at 5star Subaru seamless and I'd recommend this place for buying a new car and I'd recommend this place for buying a new car More

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I'd give 10 stars if I could! Treated myself & my mother as if we're family from walking in the door to extra parts & service. Derek was super getting us financed for 2 Subarus at Treated myself & my mother as if we're family from walking in the door to extra parts & service. Derek was super getting us financed for 2 Subarus at 1 sitting. John & Tobias Internet sales we're the best! We bought a 25 Outback Touring & 25 Forester Sport, BEST experience ever! It was a long drive for us, but well worth changing dealerships 🥰 We will be back for service and anything else we may need, truly the best experience! More

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Always nice and helpful. I have been using this dealership since I bought my first 2019 Crosstrek. I have bought 2 Outbacks, one in 2021 and a 2025 recently. I have been using this dealership since I bought my first 2019 Crosstrek. I have bought 2 Outbacks, one in 2021 and a 2025 recently. More

by JG.SCROGGINS Verified Customer Verified Customer

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