Laura V. Torres
Laura V. Torres at City Volkswagen of Chicago
Refer Me

Laura V. Torres

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
255 Reviews

2020 Sales Person Of The Year! 2020 Volkswagen National Award Winner of Q4 Drive Bigger Award! 2021 February Sales Person Of The Month https://www.cityvwchicago.com/laura-torres-drives-bigger/

Languages Spoken

Spanish Spanish

5.0

255 Reviews

Write a Review

255 Reviews of Laura V. Torres

December 15, 2024

Dealership Rating
Employee Rating

If you’re thinking about buying a car, you *have* to go see Laura at Volkswagen of Chicago! From the second I walked through the door, she made me feel completely at ease. She’s friendly, approachable, and More

by alejandrabdeleon
Recommend Dealer
Yes
Dec 16, 2024

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Laura to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 12, 2024

Dealership Rating
Employee Rating

The best employees and service they answered all my questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! More

by Rostyslav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Dec 12, 2024

City Volkswagen of Chicago responded

Thank you, Rostyslav! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago, we hope you enjoy your new Atlas! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 05, 2024

Dealership Rating
Employee Rating

Laura was great! She was patient and got all our questions answered. Great customer service from the whole team. More

by Ivaniadennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Laura delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 03, 2024

Dealership Rating
Employee Rating

Justin, Laura, and Evelyn are hands down the best at City Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing m More

by Emily
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Russo, Evelyn Franchi

Dec 03, 2024

City Volkswagen of Chicago responded

Emily, Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that Justin, Laura, and Evelyn were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 01, 2024

Dealership Rating
Employee Rating

Great dealership, had a great experience with my purchase, Laura was fantastic! Thank you very much More

by Opanchos5991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lazarevic

Dec 01, 2024

City Volkswagen of Chicago responded

We are so glad that Laura had the opportunity to work with you, and that she and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 19, 2024

Dealership Rating
Employee Rating

Amazing staff made the whole car buying experience easy and comfortable everyone was nice and supportive More

by ac.montoya935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Evelyn Franchi

Nov 19, 2024

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 18, 2024

Dealership Rating
Employee Rating

Laura is a salemen by title, but a caring person by heart. I never felt pressured, i never felt disrespected by her, i only felt her care for the customer. For 6 years i tried to get a Golf R with Laur More

by VikingWalrus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Chris Molina

Nov 19, 2024

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Golf R. We truly appreciate your feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 07, 2024

Dealership Rating
Employee Rating

Best car buying experience ever! Prior to our visit at City, we experienced a terrible experience at another dealership, and were hesitant to try again. When we arrived for our appoi More

by accx07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Lazaro Del Sol

Nov 10, 2024

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. Lazaro, Edgar, and Laura appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 24, 2024

Dealership Rating
Employee Rating

Laura was incredibly helpful throughout my car-buying process. She took the time to understand exactly what I was looking for and made sure I felt comfortable with every step. Her friendly and profession More

by Yusuf karakus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

City Volkswagen of Chicago responded

Yusef, Thank you so much for choosing City Volkswagen of Chicago! Please let Laura know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 23, 2024

Dealership Rating
Employee Rating

I’ve leased my last 2 vehicles from Laura and city VW of Chicago and both times were great experiences. More

by Lauren9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Evelyn Franchi

Oct 23, 2024

City Volkswagen of Chicago responded

Lauren, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Laura and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

1
...

Dealership Inventory (216 Vehicles)

new 2025 Volkswagen Atlas car, priced at $42,931
2025 Volkswagen Atlas
new
Mountain Lake Blue Metallic exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Tiguan car, priced at $27,000
2024 Volkswagen Tiguan
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas car, priced at $52,175
2025 Volkswagen Atlas
new
Gray exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Tiguan car, priced at $24,690
2024 Volkswagen Tiguan
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Atlas car, priced at $44,714
2024 Volkswagen Atlas
new
Aurora Red Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen ID.4 car, priced at $43,087
2024 Volkswagen ID.4
new
Deep Black Pearl exterior
Automatic
All-wheel Drive