Laura V. Torres | Page 26

Super friendly dealership. Environment is very welcoming and customer service is great. I will be recommending this dealership to all my friends and family. My salesperson Laura was absolutely phenomenal. S and customer service is great. I will be recommending this dealership to all my friends and family. My salesperson Laura was absolutely phenomenal. She was super helpful, she did not hesitate to go above and beyond with any question of any worry we had. More

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My wife and I are expecting our second child and were looking to trade in our Tiguan. We could not have been in better hands than we were with Laura at City VW of Chicago. We made an inquiry on a vehicle looking to trade in our Tiguan. We could not have been in better hands than we were with Laura at City VW of Chicago. We made an inquiry on a vehicle prior to coming to the dealership. When we arrived, Laura was friendly, kind, professional and the vehicle was already waiting close by for us to test drive. Buying a car is a pretty daunting and lengthy process but Laura was engaging, honest and kept us in the loop about each step. We walked away with the vehicle we wanted, at a price we could live with and will now be much more comfortable as a family of 4. Thanks! More

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Pretty good service and gave us details on everything we needed to know including stuff that weren’t that important and how to manage stuff included in the car. needed to know including stuff that weren’t that important and how to manage stuff included in the car. More

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Amazing service, energy and enthusiasm. Laura Torres was very professional and knowledgeable. She worked hard to find the best fit for us. Great overall experience! very professional and knowledgeable. She worked hard to find the best fit for us. Great overall experience! More

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Laura assist me with purchasing my first vehicle. And all I can say is she is AMAZING! She made everything such a breeze. I highly recommend her. I’m very happy with my experience with her. I can say is she is AMAZING! She made everything such a breeze. I highly recommend her. I’m very happy with my experience with her. More

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This dealership is really nice and there’s nice employees. employees. More

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Today I worked with Mrs. Laura Torres and she was fantastic! Very professional, courteous, patient and very knowledgeable! She made today an easy, painless, process in buying my new car! I was so ple fantastic! Very professional, courteous, patient and very knowledgeable! She made today an easy, painless, process in buying my new car! I was so pleased with her, I couldn’t have asked for a better sales person to help me. She is a true asset to this location! It was an absolute pleasure to work with her. More

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Very pleasant experience overall. Laura is kind, professional and patient. First time leasing a vehicle. Laura educated me regarding the process and made sure I understood every step. When my lea professional and patient. First time leasing a vehicle. Laura educated me regarding the process and made sure I understood every step. When my lease was up, once again Laura provided the necessary insight so that I could make an educated decision. Thanks to her help, I purchased my lease and the process was seamless and efficient. What really makes Laura special is her willingness to establish a relationship with the customer. She takes the time to ask the right questions so that she can better understand her customers needs instead of their wants. More

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This dealership has friendliest atmosphere I've ever experienced in auto buying. Laura was ABSOLUTELY incredible; her knowledge of the vehicle is what sold me. experienced in auto buying. Laura was ABSOLUTELY incredible; her knowledge of the vehicle is what sold me. More

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The entire team was gracious and accommodating. They took very good care of my mother-in-law. She has serious health issues. They worked hard to expedite the transaction so she could return to her recovery. very good care of my mother-in-law. She has serious health issues. They worked hard to expedite the transaction so she could return to her recovery. More

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