Laura V. Torres

Our salesperson Brandon Rosenow was fantastic! Incredibly knowledgeable about the product and very straightforward experience with no hidden fees!!! Incredibly knowledgeable about the product and very straightforward experience with no hidden fees!!! More

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The absolute best new car buying experience I’ve ever had. Laura was simply amazing! I will recommend her and the dealership to everyone. had. Laura was simply amazing! I will recommend her and the dealership to everyone. More

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Let me start by saying that we have all had bad experiences in the past with purchasing a new or used car. I’ve had my share of dealing with aggressive and dishonest sales reps. Well let me tell experiences in the past with purchasing a new or used car. I’ve had my share of dealing with aggressive and dishonest sales reps. Well let me tell you, I had no issues with two car purchases at City VW. Our sales rep Laura Torres was outstanding. She is such a sweetheart and a down to earth individual. She is by far one of the kindest individuals I have ever met. The entire staff was great. Laura, Clemente, Edgar and Lazaro were easy to speak to. They made our buying experience a positive one. So if you’re looking to buy a new or used VW I highly recommend City VW. More

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Laura has helped us during our past 2 purchases with City VW and each time we are treated like family. They made sure that we stayed within our budget and helped us find our dream car. We always feel comfort VW and each time we are treated like family. They made sure that we stayed within our budget and helped us find our dream car. We always feel comfortable and would highly recommend Laura and the City VW team for anyone in the market for a new car purchase. More

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We had a great experience buying a pre-owned Tiguan. Laura Torres treated us like family and was very knowledgeable & helpful. Highly recommend buying cars from this dealership. Laura Torres treated us like family and was very knowledgeable & helpful. Highly recommend buying cars from this dealership. More

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Very good service provided by Laura. She is a great listener. She engaged and understood my life circumstances. Thank you for finding the right fit for me. I appreciate you! Happy New Ye She is a great listener. She engaged and understood my life circumstances. Thank you for finding the right fit for me. I appreciate you! Happy New Year! More

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If you’re thinking about buying a car, you *have* to go see Laura at Volkswagen of Chicago! From the second I walked through the door, she made me feel completely at ease. She’s friendly, approachable, and see Laura at Volkswagen of Chicago! From the second I walked through the door, she made me feel completely at ease. She’s friendly, approachable, and genuinely cares about helping you find the right car—not just selling you something. Laura is everything you could hope for in a salesperson—knowledgeable, patient, and genuinely invested in making sure you feel comfortable and confident in your decision. She cares about her customers. She listened to what I wanted and went above and beyond to make sure I drove away in a car that checked every single box. Her enthusiasm is contagious, and you can tell she loves what she does. Seriously, if you want a car-buying experience that’s actually fun and stress-free, Laura is the one to see. She made the whole process so smooth, and I couldn’t be happier with my new car. Thank you, Laura—you’re amazing! More

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The best employees and service they answered all my questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! More

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Laura was great! She was patient and got all our questions answered. Great customer service from the whole team. She was patient and got all our questions answered. Great customer service from the whole team. More

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Justin, Laura, and Evelyn are hands down the best at City Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing m Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing my second car through them (she helped me with my first as well). And Evelyn made the financial process flawless and efficient especially after a long day. I will never go anywhere else; I can't say enough good things about them! More

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