Laura Nunez

Fast, professional and efficient. She was great to deal with and no problem whatsoever. Thanks She was great to deal with and no problem whatsoever. Thanks More

by beckhere12 Verified Customer Verified Customer

Helpful 0

Report | Print

He did a very good job of showing me every thing on my new vehicle new vehicle More

by jross1961 Verified Customer Verified Customer

Helpful 0

Report | Print

I had transmission issues and they diagnosed, arranged the warranty coverage, repaired a separate issue I had and completed two recall repairs I didn't know about. The estimated time for the repair to be the warranty coverage, repaired a separate issue I had and completed two recall repairs I didn't know about. The estimated time for the repair to be done was spot on. When I'm ready to replace my car I'll most likely shop there first. More

by BUCAJILL Verified Customer Verified Customer

Helpful 0

Report | Print

Very helpful. Worked hard to get me financed when nobody else would. I myself have bought 4 vehicles from them in 15 years. Great service. Great cars. Great people Worked hard to get me financed when nobody else would. I myself have bought 4 vehicles from them in 15 years. Great service. Great cars. Great people. More

by ahungerholt23 Verified Customer Verified Customer

Helpful 0

Report | Print

Very personsble welcoming staff. Service went beyond expectations as critical checks were done above and beyond the required recall at no additional charge Service went beyond expectations as critical checks were done above and beyond the required recall at no additional charge More

by huerth Verified Customer Verified Customer

Helpful 0

Report | Print

Will make negotiations with you but not follow through. They told me my ac compressor was making the noise that I wanted checked out, they changed it, and stated that the noise couldn't be duplicated. Didn They told me my ac compressor was making the noise that I wanted checked out, they changed it, and stated that the noise couldn't be duplicated. Didn't get out of the Nissan lot and noise was present! I was pissed!!! After speaking with the manager he said a refund could be possible but we want to look at it again. They took about 24 hours and granted they were nice enough to give me a rental since it wasn't going to be done the same day and the manager himself dropped me off at work that morning since the shuttle wasn't available and needed to get to work...Next day came and they found the culprit which was my serpentine belt which was 100% paid for under a warranty since i have had it replaced within the last year... when I called to schedule my 1st appointment to have it looked at I asked for the serpentine belt to be looked at...I'm guessing the didn't the 1st time and was charged about $1600 dollars to replace the AC compressor that wasn't the source of my complaint. They also found during my second appointment that my wheel bearings needed to be replaced so asking for another $672! I asked about 3 months prior if they could have checked my wheel bearings and they supposedly looked at my wheel bearings then and was told that they were ok. I know conditions can change but I doubt it would change that much in about 3 months time. About 2 weeks after my second appointment the manager called me to see how my car was doing and if the sound was gone. I told Ed yes it is fixed but I asked Ed about my refund since I spent about $1600 dollars and it wasn't the problem I came in for. He still said that it could have been part of the problem since it came up on the chassey,might be incorrect spelling, and I said there is no way that was the problem since the sound was worse after pick up. I either want my money back or my wheel bearings changed for no additional cost. He said he would be willing to go with whatever I wanted. I then asked if it was one or more wheel bearings for the $672 that I was quoted. At the time of the call he wasn't sure and stated he would get back to me the following week as he was not going to be in the office the next day which was a Friday. That was about a month ago and I never heard back. I had Laura's direct phone number from previous calls and left a message after business hours asking her at what miles I'm due for an oil change, as they didn't even put a sticker in my car when I next due for an oil change, and which wheel bearings needed to be replaced as I will be taking my car elsewhere from now on, Laura was kind enough to call me the very next morning and updated me on the miles and which wheel bearings. More

by HESLINGER2 Verified Customer Verified Customer

Helpful 0

Report | Print

They were on time they took the car and did an excellent job All very professional job All very professional More

by marytocarroll Verified Customer Verified Customer

Helpful 0

Report | Print

The service was fast and the employees were excellent. I will definitely not hesitate to come back. I will definitely not hesitate to come back. More

by nroth30 Verified Customer Verified Customer

Helpful 0

Report | Print

They have always been great to us and so helpful we have purchased 18 vehicles from John purchased 18 vehicles from John More

by ibshacro2 Verified Customer Verified Customer

Helpful 0

Report | Print

I brought in my car with two issues and they fixed one issue. Then 2 days after getting my car back, it started making the same noise that I took in to get fixed, so a nice $200 2-day band-aid. The muffle issue. Then 2 days after getting my car back, it started making the same noise that I took in to get fixed, so a nice $200 2-day band-aid. The muffler is secure but noisy and embarrassing to drive around. More

by Becca Verified Customer Verified Customer

Helpful 0

Report | Print