Larry Bond
Larry Bond at Koons Volvo Cars White Marsh

Larry Bond | Page 6

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
55 Reviews
4.9

55 Reviews

Write a Review

55 Reviews of Larry Bond

May 18, 2025

Dealership Rating
Employee Rating

Very poor relationship with me and not satisfied with the final outcome of my vehicle More

by William Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

Koons Volvo Cars White Marsh responded

William, I'm sorry your experience has fallen short of our 5-star standards. We strive to provide accommodating service for all our customers, so it's disappointing you were left feeling otherwise. If you're open to discussing this feedback further, please reach out so we can ensure any outstanding concerns are addressed. Thank you, Claron Etherly - General Manager - claron.etherly@koons.com

May 14, 2025

Dealership Rating
Employee Rating

I love how they come to pick your car up and return it when done, leaving you room to do your daily activities with out interruptions. Also, my service representative was very knowledgeable. Thanks Koons! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Koons Volvo Cars White Marsh responded

Joe, we're delighted to hear that our pick-up and return service at Koons Volvo White Marsh made your experience convenient! It's great to know you found our team knowledgeable as well. Thanks for the feedback!

March 27, 2025

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Employee Rating

I am amazed at the excellence and the quality of service having been given. The service manager was very knowledgeable about my issue with my car and so willing to make sure that everything was taken care o More

by Joyce Ferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen

Mar 27, 2025

Koons Volvo Cars White Marsh responded

Joyce, we're delighted to hear about your positive experience with our service team at Koons Volvo White Marsh. Thank you for recommending us and trusting us with your car's needs!

March 07, 2025

Dealership Rating
Employee Rating

Best dealership ever! I’ve been with them for over 20 years. Their mechanical services are outstanding and their customer service is great. Koons is simply the best. More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen , Charlie Burkhardt, Jim Coleman, Jen in concierge service

Mar 10, 2025

Koons Volvo Cars White Marsh responded

Bebe, thank you for your loyalty and kind words about Koons Volvo White Marsh! We're delighted to hear that our mechanical services and customer service have kept you coming back for over 20 years. We look forward to serving you in the future!

August 08, 2024

Dealership Rating
Employee Rating

Great service- beyond what was expected or experienced in the past. Would recommend this dealer to others. More

by Spk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen , Charlie Burkhardt, Jim Coleman

Aug 09, 2024

Koons Volvo Cars White Marsh responded

Thank you for the kind words! We're delighted to hear that our service at Koons Volvo White Marsh exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

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