Lance Willhite | Page 55

Great purchase experience. Purchased a new Outback from Subaru of Gwinnett on Friday, July 17. Had ordered it about 2 months previously. Lance kept us updated on the status and Purchased a new Outback from Subaru of Gwinnett on Friday, July 17. Had ordered it about 2 months previously. Lance kept us updated on the status and expected delivery date, called to schedule pick-up and introduce us to all of the features. Overall a great purchase experience. More

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Best car buying experience EVER I've bought many cars over the years and the experience was more like a toothache. This experience with buying a Legacy from Lance Wilhite was fantast I've bought many cars over the years and the experience was more like a toothache. This experience with buying a Legacy from Lance Wilhite was fantastic. This guy is a customer's dream car salesman. Don't fool around with the clowns at other dealerships. If you want a car, call Lance Wilhite at Gwinnett Subaru Today! More

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Excellent Experience No Pressure! Lance and the entire staff at Gwinnett was great to work with. Lance had no issues working with me through emails and phone calls for over 2 weeks to Lance and the entire staff at Gwinnett was great to work with. Lance had no issues working with me through emails and phone calls for over 2 weeks to find the exact vehicle I was looking for and was able to work with me on the price as well. I never felt pressured or tricked into anything much like I was at other dealerships. The financing department was great as well and didn't try to shove extra warranties down my throat. They asked once, I said no thanks and they said okay no problem. Just the way it should be. If you are looking to get a Subaru (this was my first) , I would highly recommend Lance and the entire team. I am loving the vehicle by the way! More

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Lance is great Lance was very professional, great knowledge and great to work with. Great outback car, but we still have a lot to figure out with all the new technol Lance was very professional, great knowledge and great to work with. Great outback car, but we still have a lot to figure out with all the new technology. The dealership has excellent people working their, I recommend it. More

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The easiest car buying experience I have ever had. The first communication with Lance was through email and I could tell from the start that it would be easy to work with Lance. He answered all of my The first communication with Lance was through email and I could tell from the start that it would be easy to work with Lance. He answered all of my questions and I was able to get a new Forester fresh from the factory. It was delivered one evening and ready to go the next day. The actual process took very little time and Lance had everything ready. Lance was very patient and thorough in going over features. I would travel 60 plus miles to have Lance as salesperson. Also, everyone involved was very friendly and super efficient. Thank you Subaru of Gwinnett and Lance, Sara More

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Superior Auto Buying Experience!! Built our "ideal" Subaru Forester via the TRUEcar website which then connected us with Subaru of Guinnett. They didn't have an exact match on site bu Built our "ideal" Subaru Forester via the TRUEcar website which then connected us with Subaru of Guinnett. They didn't have an exact match on site but, Lance Willhite, our (Superior) Sales Consultant, contacted an (out-of-state) Subaru dealership who had one scheduled for delivery, and was able to negotiate its transfer to Subaru of Guinnett.. Upon arriving at the dealership to pick up our new ride, we met with Lance (a very congenial individual!), inspected the vehicle, and then took it out for a short drive. Returning, we met again with Lance to complete the necessary paperwork. Everything was very straightforward! An attempt was never made to pressure us into purchasing a maintenance contract (a very BIG + in my book!), and his portion of the paperwork was completed in 15 minutes or less. We then met with Mike in Finance, to complete paperwork there (also quite friendly!). Again, this process took less than 15 minutes to complete. When finished, Lance brought us out to our new vehicle and provided detailed instructions on the location, functionality and operation of the standard controls as well as those of the options we had chosen ( Eyesight, GPS, Navigation). He even took the time to take us out on the road and demonstrate the Eyesight function (Super option, so glad we got it!). Overall, this was by far the best auto buying experience we've had (and I'm in my seventies and have had several!). Thank you Lance for making this a truly unique experience, with no price haggling and with no last minute surprises! Your super in our book! We look forward to purchasing from you again in the future. More

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Outback purchase and delivery Ok, so I detest EVERYTHING about cars - having to own them, fueling them, their emissions, traffic, insuring them - but I ESPECIALLY detest buying the Ok, so I detest EVERYTHING about cars - having to own them, fueling them, their emissions, traffic, insuring them - but I ESPECIALLY detest buying them. What a whiner, huh? But, owning a vehicle in today's world is a must...so, via truecar.com I literally stumbled into Subaru of Gwinnett and Lance Willhite - and just as importantly, the dealership's 'conceirge', Crystal. What a difference she made in the process, and then connected me with Lance. Best experience EVER with ANY dealer. Lance did a wonderful, caring job at delivery, explaining everything about the vehicle. More

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My man Lance! Going into a car dealership for the first time in a couple decades, I was super scared. Didn't know really what to expect. Lance made my experience ex Going into a car dealership for the first time in a couple decades, I was super scared. Didn't know really what to expect. Lance made my experience extremely comfortable, and successful! Purchased the Forrester that I always dreamed of with a better deal than we could've hoped for all thanks to the way Lance WORKED to MAKE it happen. THANK YOU More

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Great car, great experience Nice, easy, smooth experience. Went in knowing what we wanted. Lance made it an easy deal. Ordered our Outback, received as promised, easy closing. N Nice, easy, smooth experience. Went in knowing what we wanted. Lance made it an easy deal. Ordered our Outback, received as promised, easy closing. No pressure from Lance or Mike the finance manager. Would highly recommend Gwinnett Subaru. We live much closer to Troncalli Subaru, but were treated very rudely by the salesman there. More

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EASY DEAL!! On April 8th under N5800A I wrote of our first experience w Lance. After the visit, I DID NOT those demanding phone calls asking "Honey, how can we ge On April 8th under N5800A I wrote of our first experience w Lance. After the visit, I DID NOT those demanding phone calls asking "Honey, how can we get you to get this car today", What a relief!! *Instead I received a kind email, making sure we made it home safely. This led into communications to order the Outback that *WE WANTED, not what they had on the lot. Lance went over each item we wanted on the car and *gave prices as we went along so I knew what the car was costing with each amenity. We then got to the partial financing WITHOUT Lance telling me how to SPEND MY MONEY*. I checked w at least 5 other dealerships, Lance was $1,000s less except for one - he put me on hold for minutes and came back with an agreeable and I didn't have to talk to "The Big Guy" (sales mgr) about making this deal work)**. Sale agreement was sent over and car was ordered*..done deal! I used to buy Fleet vehicles and this was easier than when I wasn't even spending my own money!* So, now we are up to 7 STARS and I am sure more are to come. Will keep you posted, but wish this site had a way to go back under same sign in. LOVE THIS DEALERSHIP!!!!!!!! 400 miles round trip, worth every peaceful mile and it's mine for life!! More

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