Lance Willhite
Lance Willhite at Subaru of Gwinnett

Lance Willhite | Page 53

New Car Director

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.7
637 Reviews

Lance has been with Subaru of Gwinnett since 2010. He was honored with the Salesman of the Year for Subaru of Gwinnett in 2012 and 2013. Also in 2012 and 2013, Lance was recognized by Subaru of America with the prestigious Subaru Summit Peak Performer. Lance continues to show is passion for Subaru by driving a 2019 Subaru Outback. When Lance is not working, he loves anything to do with the outdoors and hanging out with his family. He has been married for 12 years and has a 6 year old daughter, Emily, and a 9 year old son, Ethan. Lance's son was diagnosed with autism at the age of 2, so he and his wife are strong autism advocates.

4.7

637 Reviews

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Dealership Experience

16 yrs, 11 mos

Industry Experience

16 yrs, 11 mos

Employee Video

637 Reviews of Lance Willhite

December 26, 2015

Dealership Rating
Employee Rating

Efficient and professional! I had accepted a price via email so it was a matter of crossing the T's and dotting the i's - Lance helped to make the process as fast as possible but More

by Momtero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2015

Subaru of Gwinnett responded

Oh, and it will! Thanks for the excellent review and have a Happy New Years!

December 16, 2015

Dealership Rating
Employee Rating

Great experience! We were first time buyers of Suburu. Gwinnett Suburu in Duluth was a very nice experience in buying a new car. Lance Wilhite is a helpful and knowle More

by neededacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2015

Subaru of Gwinnett responded

Thanks for the review and thanks for stopping by! Enjoy your new ride!

December 16, 2015

Dealership Rating

First Subaru We had a sudden loss of our car and it was totaled And been looking at Ford escapes And Subaru We had no idea We would really buy A Su More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Elery, Matthew Helped us on the phone

Dec 16, 2015

Subaru of Gwinnett responded

We're so sorry to hear about your previous car- RIP. Welcome to the Subaru family and prepare to fall in love with your Forrester. Thanks for stopping by!

December 08, 2015

Dealership Rating

3rd purchase from Subaru of Gwinnett, Thanks Lance Willhite! Very friendly and accommodating staff, buying experience is like no other dealer I've ever purchased from. No hassle, no double talk, no pushy sales More

by dm19671967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2015

Subaru of Gwinnett responded

This is music to our ears. Working with awesome people, such as yourself, always makes our job easier. Thanks for stopping by and Lance says, "Howdy." :)

November 02, 2015

Dealership Rating

No Pressure and Honest! My husband and I have bought many cars over the years and I always dreaded it. This was the 1st time I had to buy a car myself and this was absolutely More

by wynot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2015

Subaru of Gwinnett responded

We're proud to have provided you with a positive experience! We know y'all will love your new car and we look forward to seeing you again!

November 01, 2015

Dealership Rating

Easy from Start to Finish I hold on to my cars for about a decade so when It was time to got to dealership, I became apprehensive. Lance made the process of buying my new Suba More

by Crosstrek Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2015

Subaru of Gwinnett responded

That's great to hear! Thanks for stopping by and we'll look forward to seeing you in another 10 years or so ;)

October 29, 2015

Dealership Rating

Great customer service, product knowledge and no pressure! I was in the market for a new car and decided to take the Subaru for a test drive. The staff were friendly but there was no pressure to buy. If you ar More

by Sheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Elery

Oct 29, 2015

Subaru of Gwinnett responded

Thank you so much Sheila! It's always nice to hear about our customers experiences. Oh, and enjoy your Hallo-weekend!

October 29, 2015

Dealership Rating

Superior and honest The dealer and Lance was honest and patient with me. He was knowledgeable but did not try to BS when he did not know the answer to my question. When t More

by whjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2015

Subaru of Gwinnett responded

Thanks for great great review! We also appreciate the criticism, because that is vital to us providing our customers with a positive experience and growing as a dealership. Thanks again!

October 14, 2015

Dealership Rating

it was an amazing experience! He is great at what he does! He is very knowledgable and considerate. It was a very pleasant experience! I enjoyed purchasing a vehicle from him. I lo More

by Kathei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2015

Subaru of Gwinnett responded

Thanks Kathei! We're happy you enjoyed your experience!

October 01, 2015

Dealership Rating

Very Helpful Lance was very friendly, helpful, and patient. He took the time to answer all my questions that I had and helped us get the car that my daughter want More

by doxieholic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2015

Subaru of Gwinnett responded

Thanks for stopping by and we appreciate your inquisitiveness!

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