Lance Smith

Town East Ford responded

We are truly appreciative of your kind words and grateful that you took the time to recognize our team members for their assistance during your Escape purchase. Cas, Isabel, Farle, and Lance clearly worked together to provide you with a positive buying experience. Teamwork is the cornerstone of our dealership, and your review highlights how our collaborative approach can make the car-buying process smooth and enjoyable. Each team member plays a crucial role in ensuring customer satisfaction, and we're proud that they were able to support you throughout your purchase. Thank you for choosing our dealership for your new Escape and for acknowledging the hard work of our team. We look forward to continuing to serve you and providing the same level of dedicated customer service in the future.

Town East Ford responded

Thanks! We’re thrilled to hear that you had such a positive experience. Our team strives to make every interaction enjoyable and pressure-free. Your feedback truly motivates us to keep up the great work!

Town East Ford responded

Thank you for your wonderful feedback! We're so glad to hear that Farle made your car buying experience smooth and effortless. We pride ourselves on providing a stress-free environment, and it's great to know that Farle's humble and easy-going approach helped make your experience exceptional. If you need anything in the future, don't hesitate to reach out! Enjoy your new car!

Town East Ford responded

Wow, this sounds like a fantastic experience at Town East Ford! We're thrilled to hear that the entire car buying process was enjoyable for you – that's our ultimate goal. It means a lot to us that you found our dealership to have a nice and fun vibe. We strive to create a welcoming and comfortable environment where everyone feels relaxed and can enjoy the car buying process. We appreciate you mentioning that all the employees you interacted with seemed personable and friendly – that's something we take pride in at Town East Ford. Thank you for recognizing Kevin Hudson, Cas Rooney, and Lance Smith by name. We'll be sure to pass your kind words along to them – they'll be happy to know their efforts made such a positive impact on your experience. Congratulations on your new car! Please don't hesitate to reach out to Kevin, Cas, Lance, or any of our team members if you have any questions or need service in the future. Welcome to the Town East Ford family!

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that Kevin Hudson made your car buying experience so positive. We appreciate you recommending him to others! Knowing Kevin provided exceptional service and product knowledge throughout the entire process is a true testament to his skills. We'll be sure to pass on your kind words – it will definitely make his day! Thanks again for choosing Town East Ford!

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!