Kristopher Kilgore
Kristopher Kilgore at Lithia Hyundai of Odessa
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Kristopher Kilgore

Service Manager

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.1
29 Reviews
4.1

29 Reviews

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29 Reviews of Kristopher Kilgore

March 07, 2025

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Employee Rating

They are really good at what they do there they get you in and out as quickly as they can More

by MONDIE1558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and appreciated the efficiency of our service. Your feedback is greatly appreciated and motivates our team to continue providing the best for our customers.

March 06, 2025

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Employee Rating

Eric kept us updated on our auto. That made me feel like he cared about his customers. More

by ENDO147LYDIA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience. We're delighted to hear that Eric provided you with excellent communication and made you feel valued as a customer. At Lithia Hyundai of Odessa, we strive to ensure our customers feel cared for and informed throughout their visit. We appreciate your feedback and look forward to serving you again in the future.

January 10, 2025

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Any time I need service for my Sante Fe I come to this service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions More

by TRISTANGARCIA21
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Lithia Hyundai of Odessa responded

Thank you for your kind words and loyalty. We are delighted to hear that Eric and our staff have consistently provided you with professional and helpful service. Your trust in us means a lot, and we are always here to address any questions or concerns you may have.

January 10, 2025

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Employee Rating

My car was in the shop for 5 days due to a misfire until the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do a More

by Mayra H.Martinez de Saucedo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 13, 2025

Lithia Hyundai of Odessa responded

We're sorry to hear your experience was less than amazing. Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

December 19, 2024

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Great service from the team. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. More

by William Pilkington
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, William. We appreciate your kind words about our staff being nice and friendly.

December 19, 2024

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Employee Rating

Very friendly and helpful people it's always a pleasure to have them service my vehicle's. More

by Christopher
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alec Morales, Kristine Campbell

Dec 20, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Christopher. We are glad to hear that you find our team friendly and helpful. It is our pleasure to provide excellent service for your vehicles.

December 09, 2024

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Employee Rating

Amazing Service Thank you all . No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher More

by Ro da
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Bryan Morse

Dec 11, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had an amazing experience with our team at Lithia Hyundai of Odessa. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us for your automotive needs.

December 07, 2024

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Employee Rating

I like it because they are very attentive and good servance for that I recommend them to my friends More

by MIMO.ENTERTAINMENT
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Lithia Hyundai of Odessa responded

Thank you for this wonderful review and for recommending us to your friends! We appreciate your kind words about our attentive service.

November 22, 2024

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Employee Rating

Our experience was horrible. Service was TERRIBLE. We will not be buying another new vehicle from this dealership nor will we ever recommend you to anyone. More

by MBC0936
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kristine Campbell

November 12, 2024

Dealership Rating
Employee Rating

Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights More

by JEREMYGLASS79745
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
No
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