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Kristopher Kilgore
Kristopher Kilgore at Lithia Hyundai of Odessa
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Kristopher Kilgore

Service Manager

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.2
20 Reviews
4.2

20 Reviews

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20 Reviews of Kristopher Kilgore

November 12, 2024

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Employee Rating

Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights More

by JEREMYGLASS79745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnny Ybarra, Eric Gonzales, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell, Amy Cordova, Theodore Schroeder

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November 01, 2024

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Johnny was amazing! He made the experience enjoyable and pleasant. Everyone at Hyundai is amazing! More

by TIFFANYCECIL615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Salvador Cordova, Johnny Ybarra, Amy Cordova, Joe Jordan, Anna Lujan

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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny and the team at Lithia Hyundai of Odessa! We are thrilled to hear that your visit was enjoyable and pleasant. We strive to provide exceptional service to all of our customers, and we are grateful for your feedback! Take Care!

October 31, 2024

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Employee Rating

They do not stand behind what they sell . you make an agreement then when the paperwork is done.you are told a lie. More

by DARRENWHITEHEAD36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales , Paulina

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October 18, 2024

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Employee Rating

Easy to deal with, figured out my warranty for me and did the job perfectly. Very fast as well, car was in and out. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

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Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience with us and that we were able to efficiently handle your warranty and complete the job to your satisfaction. Our team strives to provide excellent service in a timely manner, and we are glad to hear that we met your expectations.

October 15, 2024

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Employee Rating

was help full and took care of anything and everything that was needed in my car More

by GUZMANBRIZZIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell

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Oct 15, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are glad to hear that our team was able to assist you with everything you needed for your car. If you have any further questions or concerns, please don't hesitate to reach out to us.

October 12, 2024

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Employee Rating

Professional and considerate. Always placing customers first. No matter how hectic nor the long lines More

by ROYMGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell

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Oct 14, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Roy. We are delighted to hear that you found our team to be professional and considerate. Customer satisfaction is our top priority, and we appreciate your kind words.

October 10, 2024

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Employee Rating

Great customer service . Very professional . Took care of service in a timely manner. 5 stars More

by RYANABILA1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell

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Oct 10, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ryan. We are pleased to hear that you found our customer service to be great and our team to be professional. It's always our goal to provide efficient and timely service to our customers.

October 09, 2024

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Employee Rating

Always a pleasure at the service department, quick efficient and friendly. They have TV's, music, popcorn More

by cordo817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Ybarra, Eric Gonzales, Juan Rodiguez, Kristine Campbell, Amy Cordova

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Oct 10, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a kind review! We are thrilled to hear that you had a pleasant experience at our service department. We strive to provide efficient and friendly service to all of our customers. We're glad you enjoyed the amenities we offer, such as TVs, music, and popcorn. Your satisfaction is our top priority, and we look forward to serving you again in the future.

October 08, 2024

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Everyone was Very nice, what I needed was done very fast, everyone was very professional. More

by NANCY52989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell

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Oct 09, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Nancy. We are delighted to hear that our team was able to provide you with the fast and professional service you needed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

October 04, 2024

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Employee Rating

Very pleaseant work from everyone at the dealership and on time for the costumer assistance More

by MARTINEZDAYGORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell

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Oct 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our dealership. We are glad to hear that you found our team to be pleasant and that you received timely customer assistance. Your feedback is greatly appreciated.

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