Kristin DeMars

Kassandra was very helpful and responsive to my questions and needs. The woman who finalized the financing was very helpful and informative as well. The whole new car purchase was easy and smooth. Thank you and needs. The woman who finalized the financing was very helpful and informative as well. The whole new car purchase was easy and smooth. Thank you Toyota of Gladstone! More

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Becka was attentive, a good listener and earned our trust as a buyer. She showed hustle and worked to source the car we wanted. Her actions and professionalism held up to our brand expectations with Toyota. as a buyer. She showed hustle and worked to source the car we wanted. Her actions and professionalism held up to our brand expectations with Toyota. We will seek her out in the future if we have another car buying need. We are looking forward to working with Toyota of Gladstone for the maintenance needs of our new highlander. More

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It was fairly easy to complete the process though waiting on the bank took a while on the bank took a while More

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Casey worked incredibly well for me! I paid what I wanted to pay for a used car and bought a new car. 10 out 10 recommend Casey and the Toyota of Gladstone team! I paid what I wanted to pay for a used car and bought a new car. 10 out 10 recommend Casey and the Toyota of Gladstone team! More

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Excellent selection of vehicles. Overall low pressure environment (though I came in with clear intent to purchase). Standard up-selling in Finance, but they were respectful of my cho Overall low pressure environment (though I came in with clear intent to purchase). Standard up-selling in Finance, but they were respectful of my choice when I declined. More

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Great job all around! Casey and Tony took great care of me, along with Kristin in the finance department. Great deals and great service!!! Casey and Tony took great care of me, along with Kristin in the finance department. Great deals and great service!!! More

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Bobby was great to work with, he kept us informed on vehicles that fit our wants and tgwn kept us update through out the process even with our challenging schedule. We are very pleased with the vehicle. vehicles that fit our wants and tgwn kept us update through out the process even with our challenging schedule. We are very pleased with the vehicle. More

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Luke went up and above to help me with payment. He was polite and responsive. He was polite and responsive. More

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Great customer service! Becka was amazing. From the moment of first contact to after purchase, she was responsive, knowledgeable and made the experience just easier. We hadn Becka was amazing. From the moment of first contact to after purchase, she was responsive, knowledgeable and made the experience just easier. We hadn’t bought a new car in a long time and she made us feel reassured. The other folks at Gladstone were equally great to work with. More

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It started with their advertised price being better than other dealers. From there, everyone I spoke with was kind and incredibly attentive. It reminded me of the old days when shopping at Nordstrom. The te other dealers. From there, everyone I spoke with was kind and incredibly attentive. It reminded me of the old days when shopping at Nordstrom. The test drive and the purchase process were comfortable. I was never treated poorly or felt pressured to do anything. The purchase process took much longer than I expected. All I wanted to do was write a check and drive away, but it took about three hours. Maybe that's just how it is when buying a car. More

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