Kristin DeMars

Great customer service! Becka was amazing. From the moment of first contact to after purchase, she was responsive, knowledgeable and made the experience just easier. We hadn Becka was amazing. From the moment of first contact to after purchase, she was responsive, knowledgeable and made the experience just easier. We hadn’t bought a new car in a long time and she made us feel reassured. The other folks at Gladstone were equally great to work with. More

Report | Print

It started with their advertised price being better than other dealers. From there, everyone I spoke with was kind and incredibly attentive. It reminded me of the old days when shopping at Nordstrom. The te other dealers. From there, everyone I spoke with was kind and incredibly attentive. It reminded me of the old days when shopping at Nordstrom. The test drive and the purchase process were comfortable. I was never treated poorly or felt pressured to do anything. The purchase process took much longer than I expected. All I wanted to do was write a check and drive away, but it took about three hours. Maybe that's just how it is when buying a car. More

Report | Print

Very nice and patient service , I am very satisfied I will recommend this place, thank you again will recommend this place, thank you again More

Report | Print

Love Gladstone Toyota Dealership. Lina Kusumowati was friendly, very knowledgeable and very efficient with my time. Will definately deal with Toyota again if I ever make a change. Lina Kusumowati was friendly, very knowledgeable and very efficient with my time. Will definately deal with Toyota again if I ever make a change. More

Report | Print

Luke was very patient and he also answered all of my questions which I had many and did not behave in a hurry and gave me my time to think. He also sent me information that I had requested via email and questions which I had many and did not behave in a hurry and gave me my time to think. He also sent me information that I had requested via email and took the time to get done properly. The dealer gave me also time to get back from my week long camping trip and held the truck that I wanted without changing the deal or pressuring me. The finance lady was also very polite and understood that I was on my lunch break and in a hurry to sign the papers and always had a big smile. She offered me services that she felt I really needed. Great dealer. I recommend it to my coworkers. More

Report | Print

We had an awesome experience with the dealership, from internet’s sales all the way to the finance team. We definitely recommend them to purchase your next vehicle. internet’s sales all the way to the finance team. We definitely recommend them to purchase your next vehicle. More

Report | Print

Very impressed and satisfied with my experience at Gladstone Toyota. Ricardo was so helpful and always friendly with updates about my car coming from the factory. Purchase day was amazing, he was flex Gladstone Toyota. Ricardo was so helpful and always friendly with updates about my car coming from the factory. Purchase day was amazing, he was flexible with my schedule, the process seemed super transparent, and everyone was friendly. The GM came to ask about my experience after and extended their support and care even after I took the car home. I’ve had plenty of car buying experiences and this one was the best. My sincerest gratitude to Ricardo and the team. Thank you, thank you! More

Report | Print

THE BEST - RUBEN AND CHRISTINE. Are awesome, kind. Knowledgeable, patient, understanding, willing, above and beyond. Are awesome, kind. Knowledgeable, patient, understanding, willing, above and beyond. More

Report | Print

Very easy to do business with, friendly and responsive. Got me exactly what I wanted, straightforward and clear pricing. Got me exactly what I wanted, straightforward and clear pricing. More

Report | Print

Samantha was an outstanding dealer and it was a pleasure working with her. The deal went through smoothly without any problem and at the end she delivered the car full gas tank and cleaned. She patiently we working with her. The deal went through smoothly without any problem and at the end she delivered the car full gas tank and cleaned. She patiently went through explaining all the gadgets and how to work with various components of the car.I was very much satisfied with the whole process. More

Report | Print