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Kris Gaerlan
355 Reviews
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs
Industry Experience
28 yrs, 4 mos
Employee Video
355 Reviews
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355 Reviews of Kris Gaerlan
June 27, 2024
Pete is fantastic! He made the entire sales process easy and hassle free! He was extremely professional and responsive. He made the entire sales process easy and hassle free! He was extremely professional and responsive. More
by aaron.speer
Other Employees Tagged: Pete Hankins
June 13, 2024
Easy to work with. Worked hard to get the lowest rate. Nice people all around. Blanca is great! Worked hard to get the lowest rate. Nice people all around. Blanca is great! More
by sluce715
Other Employees Tagged: Blanca Benitez
June 07, 2024
I really enjoyed the overall experience. It was so nice being able to walk around the warehouse without being harassed by a salesperson. Charlie was amazing allowing us to test drive any v It was so nice being able to walk around the warehouse without being harassed by a salesperson. Charlie was amazing allowing us to test drive any vehicle and showed true patience working with myself and answering my 100 questions. More
by michaelbates33
Other Employees Tagged: Parveen Rajendran , Angelica Mitchell, Charles Pollard
May 28, 2024
Very easy car buying experience. Great people to work with. Very knowledgeable and professional! 5⭐️ Great people to work with. Very knowledgeable and professional! 5⭐️ More
by Jay
Other Employees Tagged: Robert Yousef
May 16, 2024
Awesome experience start to finish. Very nice car. Would recommend to others. Thank you so much! Very nice car. Would recommend to others. Thank you so much! More
by thrill_seeker1978
Other Employees Tagged: Pete Hankins
May 13, 2024
Excellent customer care and extensive selection of vehicles. 10 out of 10 would recommend to anyone. vehicles. 10 out of 10 would recommend to anyone. More
by Justin
Other Employees Tagged: Eric Taylor
May 09, 2024
Chris Mikell is absolutely amazing ! Made me and my spouse feel super comfortable and best of all was honest and understanding. I highly recommend to anyone who is looking for a great de Made me and my spouse feel super comfortable and best of all was honest and understanding. I highly recommend to anyone who is looking for a great deal with outstanding customer service. If you’re looking for an A1 service I highly advocate anyone stopping by and seeing him. More
by seansethsandoval
Other Employees Tagged: Chris Mikell, Parveen Rajendran , Angelica Mitchell
May 05, 2024
This was my second time working with Dallas Lease Returns and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six months to get one. No problem. A couple of days later I was told, "You need to have that car now if you want us to hire you." So, I knew DLR was the only place that could help us. We did not have much for Kerron to work with. I was expecting to get laughed out the building or drive off in an Carrolla with door missing and a dog living in it. This job offer was going to be the tide that lifted our boats, but we had to sail without the water. Kerron got us rolling in a beautiful Jeep Cherokee. Looking good and the stress gone and the problem solved. Did I mention is was only a few hours start to finish. I have spent literally all day at a dealership before. Not here. I can't thank Kerron and Don up there enough. They know our family, my wife our 4 kids and they took better care of us than family or friends could have. They knew we were in a tight spot and did everything they could to take us to our better days. I told my employer I got the car now let's go with the job. My boss said "Man, you take care of your business." I'm proud to say I do, and so do the folks at Dallas Lease Returns. Five stars is not enough. More
by Khris
Other Employees Tagged: Kerron Sayers, Parveen Rajendran , Don Webb
April 19, 2024
Charles Pollard was my first contact and from the begging he was able to explain everything clearly to me, he sent pictures and videos since I'm from out of town and I couldn't go see it in person. We drove he was able to explain everything clearly to me, he sent pictures and videos since I'm from out of town and I couldn't go see it in person. We drove 7 hours and upon arrival we met Roel Ortiz and Kris Galean who did above and beyond to get my deal done. This is a great place to come and shop for used cars, and will be recommending them to all my friends and family. More
by AdriGuzman
Other Employees Tagged: Roel Ortiz , Charles Pollard
April 19, 2024
Buying cars at Dallas Lease Returns is so easy. Environment is great and very relaxed! this is the 7th car I believe that I have purchased from Pete and I will be back for my next one. Environment is great and very relaxed! this is the 7th car I believe that I have purchased from Pete and I will be back for my next one. More
by I love cars!!!
Other Employees Tagged: Pete Hankins
