Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
333 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

21 yrs, 3 mos

Industry Experience

27 yrs, 7 mos

Employee Video

4.9

333 Reviews

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333 Reviews of Kris Gaerlan

June 28, 2025

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Employee Rating

Robert went above and beyond for me! ! He’s was incredibly pleasant and helpful. I’m very appreciativen More

by Trentdiane0420
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 29, 2025

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 14, 2025

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Honest and transparent. They wanted to make sure that I was satisfied with my trade-in and purchase. More

by mdoucet95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Edgar Silva

Jun 14, 2025

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

May 29, 2025

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My wife and I have bought 2 cars from Chris Mikell. 2023 Infiniti Q50s and a 2023 Cadillac CT5. More

by mikefrieri
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Chris Mikell

May 29, 2025

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

May 24, 2025

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What a great hidden gem of a dealership this place is. I had the opportunity to work with Afton S. and Robert S. I couldn’t have been in better hands. Love this place. More

by scottbhiggins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Schultz, Afton Stark

May 24, 2025

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 09, 2025

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I was impressed was inpr ssed with the level of service from Afton and Pete. I liked that all l vels of personnel came by to introduce themselves and congratulate me on my purchase. Pete was personable and More

by dnyell.day
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2025

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2025

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Rick is a ROCKSTAR! This is my 2nd vehicle & I will always buy from Rick & tell everyone I know! He’s an accomplished professional in this world, Rick makes buying a smo More

by Cmk237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran, Richard Bell

May 07, 2025

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 02, 2025

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Employee Rating

Pete Hankins is without a doubt - the best guy I have ever worked with to buy a car / truck. I have bought over 5 from him. All he cares about is helping you get the best car, at the best price, with t More

by Austin Hilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins, Parveen Rajendran , Angelica Mitchell

May 02, 2025

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2025

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words can explain how this experience with Bobby Nicholson. He don’t come at me as a sales person, but he came to me as a parent trying to make sure I get the best and reliable car and that just loo More

by Cherrelle M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Nicholson , Roderick Adair, Angelica Mitchell

Apr 30, 2025

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

April 23, 2025

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Employee Rating

DLR and Pete were solid to work with. Would buy a 3rd car from them More

by Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Pete Hankins

Apr 23, 2025

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

April 18, 2025

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Employee Rating

I can’t say enough about my experience buying my car from DLR. I had no idea what I was looking for going in. They were quick to identify my style & my needs. I worked with Pete, he is professional and exper More

by SR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins , Angelica Mitchell

Apr 18, 2025

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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