Kris Cossairt

We have been going to this dealership for years ever since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. More

by Jerry Verified Customer Verified Customer

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I deside charge my review back so people dont go through what I did for one they will tell you anything to get you in there I I have tried emailing the general manager no reply I did go into and tal through what I did for one they will tell you anything to get you in there I I have tried emailing the general manager no reply I did go into and talk to Clifton but basically cuz my credit score wasn't where it was supposed to be I have to pay more I understand but the finance manager or whoever he was told me the wrong number twice that the payoff was he did not explain it'll be 16.6 interest at $14,000 to borrow this money this is insane it's probably going to get to the point where I'm going to have to send it back and file bankruptcy even the letter I got from the general manager said they were there to help get me into a car I can afford and tell me why your pushy salesman told me this is the only car that I get approved for so I can't get approved for something at a lower amount? I told them way before coming in there I really can't afford anything over $400 a month I asked the salesman more than twice what other cheaper cars can I get he'll check seems to me all he was worried about was his commission they supposedly fix the mileage issue that they wrote down wrong on the paperwork I'm supposed to trust their word they sure was anxious for me to change my review but after texting with more questions and emails that no reply I'm changing it back don't be like me and have to pay $14,000 in interest just to borrow money they seem more to care about selling a vehicle then getting you something cheaper all the salesman said the bank won't like that yes I was a xxxxxxx on the contract it's my fault but they would explain it been more money for interest I probably wouldn't have done it there as bad as big city not for the people!! Cuz when he asked the salesman more than once that you want something cheaper and he came back oh well there's only one more and it's 600 a month so now I'm stuck with a car note 6 years at price of a brand new car did talk Clifton but really just said that how much it is and nothing they can do wait try refinance guess since they got the banks money it's not there issue I feel taking advantage of because my credit and I knew I needed something and really can't afford all this cuz I didn't know it was going to cost that much I told them.this more then.once salesman didn't care guess he wanted the one that cost more so dont be like me and most likely have give it back idk what I'm going do but dont trust what they tell you just get you in there very unhappy and now I have a check engine warning light on ,🤬🤬 More

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They lie they tell you you're a Approved, and then you get there and they tell you you're not. Unless you got money down unless you got money down. They even sent me promo code family friendly discounts. get there and they tell you you're not. Unless you got money down unless you got money down. They even sent me promo code family friendly discounts. And then I got to the dealership. And they told me their general manager doesn't know what they're talking about More

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I'm so thankful for the people at Grote! ! everyone was so nice and helpful throughout the whole process! From the lady who booked my appointment to the sales team and the service guys in the ! everyone was so nice and helpful throughout the whole process! From the lady who booked my appointment to the sales team and the service guys in the auto shop! My family will be doing business with Grote moving forward for sure! More

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Grote worked with my bad credit and put me into a vehicle. The process was easy and Degan was very professional. vehicle. The process was easy and Degan was very professional. More

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I thought I would not be able to get a car. Grote helped me! Thank you!! Grote helped me! Thank you!! More

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I was a co-signer for a loan for my son when I went to get my own car through them I was denied so after I talked with them for 3 days and they assured me that I would be driving home with a vehicle I got get my own car through them I was denied so after I talked with them for 3 days and they assured me that I would be driving home with a vehicle I got dropped off there and was stranded they did not honor their word this place is horrible as a Christian woman I cannot understand why these people lied to me for 3 days straight so before you go there make sure that you have transportation there and back because they do not honor their word More

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Great place to buy vehicles ,Great prices Great people, Nicole was a cool person to work with, financing was great as well, need to buy one today Nicole was a cool person to work with, financing was great as well, need to buy one today More

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It was a great experience. We were able to test drive several vehicles that would best suit our family. Jennifer was friendly and helpful in finding the perfect vehicle several vehicles that would best suit our family. Jennifer was friendly and helpful in finding the perfect vehicle More

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They sold me the biggest xxx of a car. I have sunk SO much money into it the year I've had it. Now I have to get a new compressor which will be another 800-1,000. I truly believe it is a danger driving i much money into it the year I've had it. Now I have to get a new compressor which will be another 800-1,000. I truly believe it is a danger driving it. Their auto repair guys were condescending and worthless. I've let everyone I know and then some to stay the xxxx away from Grody, oops, Grote Automotive. More

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