Kim Wolfram | Page 120

Klaben is Fantastic! From Richard Klaben, to Tracy Tucci, Kenny King, Kim in service, the entire Klaben team is fantastic in every single regard. This is my fourth deal w From Richard Klaben, to Tracy Tucci, Kenny King, Kim in service, the entire Klaben team is fantastic in every single regard. This is my fourth deal with Klaben Ford, and I could not be happier! Truly amazing people! More

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LOVE this dealership ! My husband and I have purchased many vehicles from this dealership. We work closely with Terry Baughman. He has always been professional yet very fr My husband and I have purchased many vehicles from this dealership. We work closely with Terry Baughman. He has always been professional yet very friendly with us. He works hard to get us what we want in the price range we need. He has never tried to hard sell us into buying out of our payment range. He takes all the time we need from start to finish. I feel confident in buying from him.. I also am very happy with the service department. They are able to schedule my car during times that are convenient for me, they always get the job done and they leave the car immaculate. I also appreciate the review of the work they did when I go in to pick up my car. Awesome dealership all the way around. More

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Sales Rep Dan Peters I have been working with Dan for several years now. I followed him from Kent Lincoln Mercury to Klaben. He has ALWAYS given us GREAT service. He is so I have been working with Dan for several years now. I followed him from Kent Lincoln Mercury to Klaben. He has ALWAYS given us GREAT service. He is so helpful when you are on the fence with what car to lease. He gives us all options. When I pick up my vehicle it is always set just like I like it. He takes extra measures in making sure his customers are well taken care of. Klaben has a real asset with Dan Peters.... To sum it up Dan is the reason I deal with Klaben!!!!!! More

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Service Excellence - Dave Mott & Service Department I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ev I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ever had the pleasure of working with. He is honest, very knowledgeable about the cars and trucks he is selling and he makes the entire experience from start to finish an enjoyable one, which you cannot really say that about most dealerships. He doesn't just sell you a car and you never hear from him again. He checks back routinely to make sure you are satisfied with the car/truck you purchased and if I have any problems I can call Dave and he makes sure that any concerns or issues are taken care of right away. I can also say the same for the Service Department. They are efficient and courteous and always considerate of my schedule and I highly recommend Klaben's Service Department. The last time I was there for routine maintenance I worked with Mona. She was very courteous and went over in detail the work performed on my car. Another plus is the complimentary car wash which for me is a great perk and I sincerely appreciate it. I definitely will continue buying my next car from Klaben Ford and Dave Mott and always recommend them to my friends and family. More

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Treated like family We have returned to the Stow/Kent area three years ago. Because we lived close to your dealership, we decided to visit your showroom, The luck of the We have returned to the Stow/Kent area three years ago. Because we lived close to your dealership, we decided to visit your showroom, The luck of the draw was we ended up as being one of Jeff's customers. He has turned my opinion around to not trust car salesmen. We have bought or leased 4 cars in these 3 years and each experience was positive. Jeff has treated my wife and I with respect and has always been honest. Any questions or concerns were resolved. Jeff is a keeper and I can only hope he remains with the dealership for as long as we need him. More

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Never disappointed I recently went in for service with Kim. She is always amazing. I found out it would be way too much to fix my car so she set me up with Todd. What a I recently went in for service with Kim. She is always amazing. I found out it would be way too much to fix my car so she set me up with Todd. What a great fit. Todd worked with me for hours to get me what I needed. He was a trooper. Thank you both Kim and Todd for an awesome experience. I love my new fiesta!!! More

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Awesome Experience! I never thought I would pick the SPARKLY BLACK 2014 Focus, but I did!! Danny Sawyer was an awesome, fantastic and very patient salesperson. He explain I never thought I would pick the SPARKLY BLACK 2014 Focus, but I did!! Danny Sawyer was an awesome, fantastic and very patient salesperson. He explained everything I needed to know and was very understanding of what I wanted. I would highly recommend him and Klaben to everyone!! More

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Great Experience. Recently bought a new f150 at Klaben. What a great experience from the beginning to the end. They were all very professional and treated you like roya Recently bought a new f150 at Klaben. What a great experience from the beginning to the end. They were all very professional and treated you like royalty. I wish more places would run like this! Thanks again! More

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We recently had the opportunity to consider purchasing two vehicles. We visited Klaben first, surrounding our very positive experience in purchasing our previous vehicle, and also the professional ma two vehicles. We visited Klaben first, surrounding our very positive experience in purchasing our previous vehicle, and also the professional manner in which we had received service since then. We worked with Glenn Griffith, and would like to commend him for all of his efforts. We began with a number of email and telephone exchanges, and Mr. Griffith was responsive, helpful, courteous throughout, answered all of our questions, and allowed the transaction to move at our preferred pace. Mr. Griffith was ultimately able to secure a car we wanted from another dealership, and maintained what we thought was a fair deal even with this complication. The other car we purchased was from Klaben inventory. All aspects of the purchases were positive and professional. Mr. Griffith did not make any promises he did not keep, and did not pressure us to move faster or force decisions beyond our plans. He was knowledgeable about the vehicles, the options available, and the transaction itself. At the time of vehicle transfer, he was organized, and had pre-prepared the new vehicles and paperwork to the extent possible, so that our time at the dealership was modest. Overall, we were very satisfied with our Klaben experience, and with Mr. Griffith's work in particular. We will recommend Klaben, and Mr. Griffith, to our friends in the future. Thank you. More

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Kim has always treated me more like family than just a customer. I am confident the work was done right and on time every time I have had my Lincoln serviced at Klaben. Kim goes over everthing that I need customer. I am confident the work was done right and on time every time I have had my Lincoln serviced at Klaben. Kim goes over everthing that I need to know both before and after the work is done. My car is always cleaned and the waiting area is very user friendly. More

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