Kim Santana
Kim Santana at Lehigh Valley Acura

Kim Santana

Product Specialist

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

Contact Me
5.0
51 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

51 Reviews

Write a Review

51 Reviews of Kim Santana

September 25, 2025

Dealership Rating
Employee Rating

Kim is amazing. She made the whole process seamless. She was very knowledgeable & patient with me. I arrived in the evening & they kept the dealership open for me af More

by n_rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones

Sep 26, 2025

Lehigh Valley Acura responded

We appreciate you sharing your experience at Lehigh Valley Acura, and we're glad our team could assist you. Thank you for recommending us.

September 14, 2025

Dealership Rating
Employee Rating

Kim made this experience buying an Acura easily the best experience I have ever had buying a vehicle. Very professional, friendly, relatable and a pleasure to work with. She helped prepare everything befo More

by Jtoskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2025

Lehigh Valley Acura responded

We're really pleased to hear you had such a seamless experience with our team at Lehigh Valley Acura. It's great to know that everything was well-prepared for your visit. Thank you for the high recommendation and enjoy your new Acura.

June 27, 2025

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Kim was not only knowledgeable and professional but also a pleasure to work with. She knows the business and the products--and is a major reason we purchased an ADX. We have dealt with the dealership since More

by Kam4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew (uncertain of last name)

Jun 27, 2025

Lehigh Valley Acura responded

Glad you had a positive experience, enjoy your new ADX!

June 25, 2025

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Great service. They don’t play the typical games that most dealers play. They also have an amazing service department. More

by Duanejcarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

June 09, 2025

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Kim was very communicative and took the time to make it a smooth purchase. The team was also helpful in my mother's RLX purchase. More

by Mark
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Matthew Jones

March 25, 2025

Dealership Rating
Employee Rating

The staff and service department were very knowledgeable and very friendly with every request was answered. Thank you again for the great service! More

by Tranderko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Matthew Jones

Mar 25, 2025

Lehigh Valley Acura responded

Tranderko, we're delighted to hear that our team at Lehigh Valley Acura provided you with knowledgeable and friendly service. Thank you for the kind words!

March 22, 2025

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Service is impeccable. Convenient, friendly, and accommodating. Staff is top-notch and communicates clearly about service that is crucial versus suggested or upcoming. Not More

by cabutynskyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wright, Kay Frederick, Eoin Walshe , Chelsie

Mar 24, 2025

Lehigh Valley Acura responded

Thank you for sharing your positive experience with Lehigh Valley Acura! We're delighted to hear that our team provided clear communication and a pressure-free service. We appreciate your support and look forward to serving you again in the future!

March 20, 2025

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Good experience at Lehigh Valley Acura. I recommend this dealership and would definitely purchase from them again in the future. More

by tbish26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Lehigh Valley Acura responded

Thank you for recommending Lehigh Valley Acura! We're delighted to hear about your positive experience and look forward to assisting with any future purchases.

March 15, 2025

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Employee Rating

Courteous, professional interactions, great help setting up car features. Kim was terrific to deal with More

by Psurnkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 16, 2025

Lehigh Valley Acura responded

We're delighted to hear that Kim provided you with courteous and professional service at Lehigh Valley Acura. Thank you for sharing your experience, and enjoy all the features of your new car!

March 05, 2025

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Employee Rating

Excellent service, from sales team to service team. Special shout out to Kim who was simply amazing. Would have scored higher the renovation in the service area, made pulling in confusing and the n More

by Kevandr7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosmar Mendoza Gomez

Mar 05, 2025

Lehigh Valley Acura responded

Thank you for the feedback! We're glad to hear that Kim and our team at Lehigh Valley Acura provided excellent service. We apologize for any inconvenience caused by the renovations, and we appreciate your patience during this time. See you down the road!

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