Kim Santana
Kim Santana at Lehigh Valley Acura

Kim Santana | Page 6

Product Specialist

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

Contact Me
5.0
57 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

5.0

57 Reviews

Write a Review

57 Reviews of Kim Santana

November 24, 2022

Dealership Rating
Employee Rating

I had the absolute best experience purchasing a new 2023 Acura MDX from Kimberly and the team at Lehigh Valley Acura. They were efficient, professional, experts in their product, but most importantly, genu More

by blueskies1605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Drew Seltzer , Zach Kotran

October 31, 2022

Dealership Rating
Employee Rating

Kim was wonderful. No pressure, very relaxed atmosphere. Completely up front and honest with their pricing on the car. One of the easiest car buying experiences I've ha More

by ggatyas41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 20, 2022

Dealership Rating
Employee Rating

Very easy purchase Very happy with final product the only issue I had I had was when they did the all change they forgot to tighten the oil plug all the way the way which resulted in an oil leak excellent More

by Omargarcia3357
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Ruiz , Yosmar Mendoza Gomez

August 09, 2022

Dealership Rating
Employee Rating

The manager, Matt, the salesperson, Kim, and everyone I encountered, were professional, friendly, and helpful. More

by hugheswombat1016
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 16, 2022

Dealership Rating
Employee Rating

I can recommend these friendly guys , great communication , fair price also car was clean and prepared for customer More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

Jul 16, 2022

Lehigh Valley Acura responded

David, we sincerely apologize for the miscommunication by text on price. We did not mean to mislead you or waste your time. I was not personally involved with what transpired, but I do understand we did do our best to come up with additional savings to make your trip worthwhile today. Kim is one of our hardest working sales consultants and works hard to get her clients the best deals here at Lehigh Valley Acura. I hope that we can repair what appears to be a broken relationship between us all.

July 14, 2022

Dealership Rating
Employee Rating

Kim was awesome to work with! Car buying experience was amazing and the whole team made the paperwork process easy. More

by sivelgal73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 14, 2022

Dealership Rating
Employee Rating

kim was the best! ! i love her... very professional and super kind she help us a lot in this process More

by denisse_wg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Lehigh Valley Acura responded

Thank you for the kind words about Kim, we are thrilled to have her as part of our team.

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